Salesforce Software Engineer II

Tractor Zoom provides an intelligent platform that helps the agricultural industry buy, sell, and value equipment through real-time data and insights. The Salesforce Software Engineer II supports client implementation projects by discovering business requirements, designing Salesforce configurations, troubleshooting systems, and providing end-user training.

Responsibilities:

• Lead several implementation projects while providing great service and professionalism
• Lead client conversations to discover, document, and validate business requirements and use cases
• Identify areas of complexity, recommend solutions, and guide clients through tradeoffs and best practices
• Product Expert from both business and technical standpoint
• Translate customer business requirements and use cases into detailed configuration designs, and identify areas of complexity and propose solutions
• Work on multiple, complex tasks while staying highly organized and meeting deadlines
• Take ownership and follow through on client issues until resolved
• Collaborate closely with internal teams to advocate for the customer and drive product and process improvements
• Other duties as assigned

Requirements:

• 2-4 years of product implementation experience
• Strong Salesforce experience (administrator, power user, or similar hands-on role)
• Good communication and interpersonal skills
• Strong business sense and industry expertise
• Bachelor's degree
• Equipment dealership experience