Senior Platform Software Engineer

CVS Health is a healthcare company focused on creating a more connected, convenient, and compassionate health experience. The Senior Platform Software Engineer will design and operate secure, scalable AI-native cloud platforms, backend services, CI/CD pipelines, and operational tooling while enabling product teams through self-service capabilities. The role also provides technical leadership, mentoring, architecture input, and operational excellence across platform engineering.

Responsibilities:

• Design, build, and operate cloud-native platforms on AWS (or equivalent), emphasizing scalability, availability, security, and cost efficiency
• Embed AI‑assisted and agentic workflows into CI/CD pipelines, infrastructure provisioning, incident response, and operational tooling
• Develop and maintain cloud infrastructure using Infrastructure as Code (Terraform preferred)
• Build and support shared cloud services such as networking, IAM patterns, managed data services, observability tooling, and service templates
• Partner with SRE and security teams to embed reliability, compliance, and guardrails into platform workflows
• Design and build backend services, APIs, and internal platforms that enable other teams to move faster
• Develop automation and tooling using modern backend languages (e.g., Go, Python, Kotlin, Node, or similar)
• Contribute to service architecture decisions, including service-to-service communication patterns, data access strategies, and resiliency models
• Review code and architectural designs with a focus on performance, operability, and long-term maintainability
• Create self-service interfaces, documentation, and workflows that reduce friction for application teams
• Enable product teams to consume AI‑powered platform capabilities through secure, self‑service interfaces
• Improve CI/CD pipelines, release automation, and deployment strategies
• Advocate for platform-as-a-product thinking: usability, adoption, and developer experience matter
• Partner with product managers and engineers to understand developer pain points and translate them into platform capabilities
• Act as a senior technical contributor and mentor to other engineers
• Influence standards and best practices across infrastructure, backend, and platform design
• Participate in architecture reviews and contribute to longer-term platform roadmap discussions
• Lead by example in operational excellence, incident response, and post-incident learning

Requirements:

• Strong experience in cloud infrastructure engineering and backend service development
• Demonstrated experience for working in AI‑native engineering environments, where AI tools, agents, and automation are treated as core collaborators in the development process
• AWS (EC2, ECS/EKS, RDS/Aurora, S3, IAM, VPC, etc.)
• Infrastructure as Code (Terraform strongly preferred)
• One or more backend languages (Go, Python, Kotlin, Node, Java, etc.)
• Solid understanding of distributed systems concepts: scalability, resilience, observability, and failure modes
• Experience building or operating CI/CD pipelines and release automation
• Ability to think in terms of platforms and products, not just individual systems
• Comfort working with abstractions while still understanding what's underneath
• Experience enabling other teams through tooling, automation, and guardrails
• Strong written and verbal communication skills, especially for explaining complex systems clearly
• Self-starting, able to contribute to roadmap, and take initiative with features and user stories
• Full stack experience (React, frontend tooling, or internal UI development), though not required
• Familiarity with LLM platforms, agent frameworks, or AI‑enabled developer tooling (commercial or open source)
• Experience with Kubernetes, service meshes, or container orchestration platforms
• Familiarity with security and compliance concepts in regulated environments
• Prior experience on SRE, product, platform, or internal tooling teams
• Bachelor's degree preferred/specialized training/relevant professional qualification