Senior Product Designer

TRM Labs builds intelligence products that help public and private sector agencies investigate and disrupt crime. The Senior Product Designer will design end-to-end workflows for TRM’s products, including AI-agent experiences, reusable design-system patterns, and quality reviews with engineering.

Responsibilities:

• End-to-end design for core workflows across our public and private sector products, from first sketch to what ships
• The agentic experience in your areas: how users hand work to AI, check what it did, and decide whether to trust it
• Reusable patterns you contribute back to the design system, built so both designers and AI tools can use them
• The quality bar on what ships, through tight build reviews with engineering
• Our users are investigators and compliance analysts working through huge volumes of transactions, entities, and risk signals, often under time pressure. You'll learn their workflows well enough to see what they need before they ask for it, and you'll make dense, complex data feel clear without dumbing it down
• More and more of the work in our product is done by an agent on the user's behalf. You'll design how that agent shows its reasoning, sources, and confidence; where a person steps in to review, correct, or redirect; and what happens when it's wrong. In this domain, trust is the hardest thing to get right
• AI is already part of how you work. You use it to explore directions, generate variants, and get to something clickable fast, so PMs and engineers can react to a working prototype instead of a description. AI speeds you up, but the quality bar is still yours to set
• You'll work across both our public sector and private sector pods, embedded with PMs and engineers in the same discovery and launch cycles, and your work doesn't end at handoff. You'll be in the Slack threads and huddles while the team builds, adjusting designs on the spot and explaining your reasoning clearly. You decide whether a problem needs the 1-day, 1-week, or 1-month version, and you design that one

Requirements:

• Craft in complex products. Your portfolio shows data-heavy B2B product work done well: sharp information architecture and interactions that hold up under real use
• Ownership. You drive design forward without waiting to be told, and you pull PMs, engineers, and other designers in early. You own the outcome without working alone
• Agentic fluency. You've designed product surfaces where AI or automation does real work for the user, or you have a clear point of view on how that design problem differs from traditional UI
• Systems thinking. You treat each solution as a pattern the rest of the product can reuse. You've contributed to or scaled a design system and know what makes one get used
• Speed with judgment. You move fast and know when polish matters and when it doesn't. You'd rather put a rough version in front of the team today than a perfect one next week
• AI fluency is a baseline expectation at TRM
• At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
• Accelerate repeatable workflows
• Structure and solve problems
• Improve output quality
• Increase speed and leverage