Key skills

AWSKubernetes (EKS)HelmArgoCDGitHub ActionsTerraformGrafanaPrometheusDatadogAmazon CloudWatchIncident Management and Root Cause AnalysisNetworking VPCNetworking Security GroupsNetworking Network ACLsWritten and Verbal CommunicationKubernetesEKSNGINXCloudWatchSQSAPI GatewayPostgreSQLMySQLRedisKongGitHubGitOpsMemcachedLoad BalancingCI/CDCommunication

About this role

Cloudbeds is a hospitality technology company transforming hotel operations through a unified software platform. The Site Reliability Engineer will ensure platform reliability and performance by designing scalable AWS infrastructure, supporting Kubernetes and CI/CD systems, automating deployments, improving observability, and responding to incidents while collaborating with engineering and security teams.

Responsibilities:

Design and implement a reliable and scalable AWS architecture to meet the needs of the organization
Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components
Support the CICD process with ArgoCD and GitOps
Automate the platform deployments with Terraform infrastructure-as-code
Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch
Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services
Optimize system performance and troubleshoot issues as they arise
Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets
Collaborate with security teams to implement and maintain security best practices
Infrastructure support rotation providing guidance to other engineering teams

Requirements:

5+ years of experience as a DevOps or SRE working within the AWS ecosystem
5+ years of experience with Kubernetes (EKS) and Helm charts
Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions
Experience with infrastructure-as-code methodologies with Terraform
Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch
Experience with Incident Management, full-stack troubleshooting, performance analysis, and root cause analysis (RCA)
Experience with Web application systems such as Nginx, Ingress controllers, load balancing, and Content Delivery Networks
Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached, and SQS)
Good networking skills with VPC, Security Groups and Network ACLs
Good written and verbal communication in English
Bachelor's degree in Computer Science or equivalent experience
applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas
Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL)
Experience working in a PCI-compliant environment
Experience working with Kong API Gateway