Remote Project Manager (VA ESOM)

Kentro is a collaborative technology and business services company that supports government missions and delivers innovative technology solutions. The company is seeking a senior Project Manager to lead a large-scale Veterans Benefits Administration facility management initiative, overseeing delivery execution, operational continuity, stakeholder management, schedules, staffing, finances, risks, and client communications.

Responsibilities:

• Lead the Kentro team sustaining and extending the VBA's deployed facility management environment, driving work through client-approved requirements, data ownership, and release controls
• Maintain the integrated schedule, staffing forecast, annual operating plan, and cost-to-complete
• Distinguish funded work from proposed changes and clearly identify dependencies outside Kentro’s control
• Run backlog, risk, issue, and decision reviews with named owners and due dates, documenting the impact of unanswered decisions and escalating through agreed governance channels
• Lead readiness and acceptance reviews for data loads, releases, site cohorts, and transition to sustainment, obtaining traceable evidence for all client decisions
• Protect the 90-day metric-baselining process and monthly performance reviews, reporting unresolved defects, aging work, and provider-attribution limitations honestly
• Provide decisive, cross-functional leadership to resolve workload conflicts across facilities, reporting, and managed services without bypassing change control
• Coordinate onboarding, suitability, equipment, access, and phased assignments to ensure authorized personnel arrive only when productive work is ready
• Manage cross-training, succession planning, and knowledge transfer to sustain team readiness
• Serve as the primary point of contact for executive government stakeholders, building strong client relationships to ensure successful service delivery
• Coordinate scope and contractual matters strictly through authorized CO/COR channels, ensuring informal stakeholder direction is never treated as authority to change contract terms
• Communicate program status, risks, and outcomes effectively to executive leadership, providing decision-ready options when faced with uncertain requirements
• Support business development activities and partner with leadership to expand service offerings

Requirements:

• Bachelor's degree in a relevant field (e.g., Business management, Information Technology, Cybersecurity, Engineering, or related discipline)
• 10+ years of experience in program or project management within IT or Facility Management
• Demonstrated ownership of schedule, staffing, and financial forecasts, with a proven track record of recovering delayed service-delivery programs
• Ability to separate service outcomes from project activity and challenge unsupported status claims using concrete evidence
• Experience coordinating government officials, technical teams, subcontractors, and vendors with differing authorities
• Exceptional executive communication, facilitation, and follow-through
• US Citizen or Lawful Permanent Resident (Green Card)
• Willing and able to obtain and maintain Public Trust Clearance
• PMP, PgMP, or equivalent demonstrated program-delivery discipline
• Federal civilian contract delivery experience, particularly within VA/VBA or environment
• Experience controlling phased rollouts, hypercare, and transition-to-operations exit criteria
• Facilities-service portfolio experience
• Agile delivery and IT service management knowledge, with evidence of effective use rather than certification alone