Senior Service Engineer (Mechanical)

Motek Medical B.V. develops technologies for human movement research and rehabilitation. The Senior Service Engineer (Mechanical) provides technical after-sales service and support, including installation, commissioning, maintenance, repairs, troubleshooting, customer training, and coordination with customers, service partners, and internal engineering specialists.

Responsibilities:

• Provide technical service and support within the assigned territory or region
• Assemble and install Motek Medical systems according to engineering drawings, specifications, and quality standards
• Perform system commissioning, testing, preventive maintenance, repairs, and troubleshooting
• Ensure all installed systems meet performance, safety, and quality requirements
• Collaborate closely with the Customer Success team to maximize customer satisfaction and system performance
• Provide technical feedback and recommendations for product improvements to Product Management and Engineering
• Maintain accurate service documentation, installation reports, maintenance records, and service histories for all installed systems
• Support continuous improvement initiatives and contribute to the enhancement of service processes and documentation
• Deliver professional customer training during installations and service visits when required

Requirements:

• Bachelor's degree or technical education in Mechanical Engineering, Mechatronics, Biomedical Engineering, or a related technical field
• 3 - 5 years of experience working with complex mechanical or electromechanical systems in industries such as medical devices, biomedical engineering, manufacturing, aerospace, robotics, or automation
• Good understanding of mechanical assemblies, electronic components, and computer systems
• Strong troubleshooting and problem-solving skills
• Ability to read engineering drawings and follow technical documentation
• High attention to detail with a strong commitment to quality and safety
• Solution-oriented, proactive, and capable of working independently as well as within an international team
• Excellent communication skills in English, both written and spoken
• Valid driver's license
• EU citizen or holder of a valid work permit
• Additional languages are considered an advantage