Sales Account Manager

The client is a growing clinical-trial technology and patient-recruitment company. The Sales Account Manager will generate new business, develop customized solutions, own client relationships after closing, and retain and expand recurring revenue while building new pipeline.

Responsibilities:

• Generate new business through outbound prospecting, referrals, industry relationships, conferences, inbound opportunities, and dormant-account reactivation
• Build relationships with research sites and other clinical-research organizations
• Develop customized patient-recruitment, advertising, or related technology solutions based on client needs
• Own the commercial relationship after closing, including campaign performance, client expectations, site workflow, and operational issues
• Proactively identify opportunities to expand accounts through new studies, additional locations, larger budgets, and added services
• Retain and grow recurring revenue while continuously building new pipeline

Requirements:

• Proven ability to personally prospect, win new logos, generate revenue, and expand accounts
• Experience building a territory or book of business rather than simply inheriting one
• Strong account-management skills with a proactive, relationship-driven approach
• Experience working in a startup, smaller technology company, clinical-trial vendor, or other entrepreneurial growth environment
• Excellent communication skills and the ability to build trust with research-site leadership
• Highly self-directed, organized, financially motivated, and comfortable operating without significant SDR or corporate infrastructure
• Experience selling within the clinical-trial ecosystem, particularly in:
• Patient recruitment
• Clinical-trial marketing or digital advertising
• Clinical-trial SaaS
• Research-site or site-workflow technology
• Patient-engagement platforms
• Recruitment platforms
• Site-enablement or site-management technology
• AI-enabled clinical-trial technology
• Direct experience selling to research sites, site networks, investigators, or clinical-research operators is especially attractive