Project Manager

Bixal is a consulting company that helps governments and organizations deliver better services and experiences through evidence-based knowledge and technology. Bixal is seeking a Project Manager / Scrum Master to oversee contractor support, daily operations and maintenance, and modernization of GSA’s Regulatory Information Service Center systems while coordinating agile delivery across multidisciplinary teams.

Responsibilities:

• Manage the daily project activities for the agile development team, including schedule, scope, resources and support system operations and modernization efforts. Ensure activities align with established strategy, governance processes, and applicable standards while fostering a culture of continuous improvement
• Supervise and manage contractor staff, provide technical guidance, and coordinate execution across multidisciplinary teams, including developers, help desk, training, infrastructure, and security
• Serve as the primary point of contact for government clients, including the Contracting Officer, COR, GSA product owners, and other government stakeholders
• Plan and lead project kickoff meetings to align the technical approach to the scope, schedule, roles, and expectations
• Lead agile planning, including backlog management, sprint and release planning, and reporting on planned, completed, and blocked work
• Develop and maintain the Project Management Plan (PMP), Quality Management Plan (QMP), Communication Plan, Change Management Plan, standard operating procedures, schedules, and task trackers to support transparent execution and progress monitoring. Develop and maintain roadmaps and modernization plans that show planned releases and the retirement of legacy functions
• Maintain Business Requirements Documents informed by ongoing process analysis, user research, technical discovery, and Government priorities
• Monitor progress and proactively identify, communicate, and resolve risks, issues, and dependencies. Prepare and deliver recurring project status updates and monthly reports summarizing activities, accomplishments, upcoming work, risks, issues, staffing, and budget
• Oversee release readiness, testing, and user acceptance testing to meet quality, accessibility, and security standards
• Manage transition-in and transition-out activities to ensure the continuity of services
• Track labor hours and funding against contract limits and support accurate invoicing
• Travel approximately quarterly to support in-person demonstrations, planning sessions, and collaboration sessions with client stakeholders
• Other relevant duties as assigned and qualified/trained to perform

Requirements:

• Candidates must be legally authorized to work in the US
• Bachelor's degree, plus at least 4 years of relevant experience
• Demonstrated experience serving as a Project Manager for digital- or web-focused initiatives in a large or complex organizational environment
• Expertise in activity planning, resource coordination, and schedule management
• Experience in managing O&M legacy systems and/or system modernization efforts
• Experience supervising staff and managing subcontractors
• Working knowledge of agile delivery practices (Scrum or similar), backlog management, and release planning
• Proven experience in developing, delivering, and communicating regular project status reports and progress updates
• Experience managing performance standards and AQLs under a Quality Assurance Surveillance Plan (QASP), and producing contract deliverables such as PMPs, QMPs, and status reports
• Strong written and verbal communication skills, including briefing and coordinating with non-technical stakeholders and product owners
• Familiarity with federal security and compliance requirements, including FISMA, ATO processes, and the 21st Century Integrated Digital Experience Act/Section 508 accessibility
• Experience with Jira, Confluence, Zendesk, or similar tools
• This position requires the ability to obtain and maintain a favorable Public Trust clearance in support of a federal government contract
• PMP, Certified Scrum Master, or equivalent Agile certification
• Familiarity with the federal regulatory process