BSW Project Manager

Confidential company is seeking a BSW Project Manager to support optimization of buried service wire-based functions. The role focuses on coordinating contractors and field personnel, managing customer escalations, tracking buried drop work, and improving operational efficiency and installation growth.

Responsibilities:

• Jeopardy Management: Point of contact for customer BSW escalations
• Conduct regular meetings with drop vendors to drive % of drops placed before due date
• Escalate unresolved issues when needed
• Proven ability to coordinate activities, track progress, and follow through on issues to resolution
• Strong problem‐solving skills with the ability to identify potential barriers early and proactively address them
• Highly organized, detail‐oriented, and capable of managing multiple permits and priorities simultaneously

Requirements:

• Proven ability to coordinate activities, track progress, and follow through on issues to resolution
• Strong problem‐solving skills with the ability to identify potential barriers early and proactively address them
• Highly organized, detail‐oriented, and capable of managing multiple permits and priorities simultaneously
• Bachelor's degree or equivalent practical work experience
• Customer-centric mindset
• Ability to prioritize, organize and accomplish multiple and broad range of initiatives within pressured timeframes
• Ability to effectively implement processes where necessary for successful program delivery
• Apply expert functional and critical thinking skills to resolve business challenges
• Excellent knowledge of Excel is a must have
• 2–5 years of telecom, construction, engineering, permitting, or project coordination experience
• Knowledge of fiber network builds, aerial/underground construction, and buried service wire processes
• Experience managing vendors or holding partners accountable to deadlines and quality expectations
• Familiarity with IQGeo, GIS systems, or utility application systems