Software Development Engineer, Amazon Q

Amazon is a technology company building Amazon Q, an intelligent assistant for developers and cloud practitioners on AWS. The Software Development Engineer II will develop customer-facing generative AI capabilities and large-scale distributed services, owning features from design through production while improving system reliability, performance, security, and quality.

Responsibilities:

• Build: Design, implement, test, and launch customer-facing Amazon Q capabilities and the backend services that power them. Build systems that connect foundation models with AWS knowledge, customer context, retrieval systems, APIs, tools, and actions
• Solve: Work independently on complex engineering problems involving generative AI, distributed systems, contextual grounding, retrieval, tool execution, agentic workflows, latency, reliability, and security
• Own: Take ownership of features and services throughout their lifecycle—from requirements and technical design through implementation, deployment, operations, troubleshooting, and continuous improvement
• Design: Contribute to system architecture and technical designs, evaluate engineering trade-offs, participate in design reviews, and help build solutions that are scalable, maintainable, secure, and cost effective
• Operate: Build reliable production systems with strong engineering practices around testing, observability, monitoring, deployment, operational readiness, and incident response. Use operational and customer signals to identify and address opportunities for improvement
• Collaborate and innovate: Work closely with engineers, applied scientists, product managers, and partner teams to bring advances in foundation models, retrieval, reasoning, and agentic AI into production. Participate in code reviews, share technical knowledge, and help raise the engineering quality of the team