Business Analyst

Diaz Anselmo & Associates P.A. is seeking a Business Analyst to identify business needs, analyze processes, and provide data-driven insights. The role gathers requirements, documents workflows, develops reports and dashboards, supports automated document templates and workflows, and collaborates with stakeholders and technical teams to implement process improvements.

Responsibilities:

• Collaborate with stakeholders to understand business needs, integration requirements, and system dependencies
• Elicit and document detailed business requirements, functional specifications, and use cases
• Conduct workshops, interviews, and surveys to validate business and technical needs
• Analyze current system workflows and data exchange processes to identify inefficiencies
• Create process flow diagrams, business process models, and technical documentation
• Ensure all documentation is accurate, clear, and aligned with business objectives
• Collect and analyze data to identify trends, insights, and opportunities for process improvements
• Develop reports and dashboards to communicate findings to stakeholders
• Develop, code, test, and maintain automated document templates, including conditional logic, data-driven fields, calculations, and system-generated content
• Troubleshoot document-generation issues involving templates, data mapping, conditional logic, formatting, and application integrations
• Collaborate with technical teams to ensure solution design aligns with business goals
• Support ongoing efforts to improve business processes, systems, and workflows
• Assist with test plan creation and execution to ensure solutions meet business requirements
• Participate in user acceptance testing (UAT) and coordinate stakeholder validation
• Ensure all solutions are delivered on time, within scope, and meet quality standards
• Act as a liaison between business stakeholders, IT teams, and external partners
• Communicate project status, issues, and resolutions clearly and consistently
• Facilitate decision-making to ensure alignment between business needs and system capabilities
• Assist project managers with timeline tracking, resource allocation, and risk management
• Identify opportunities for process automation and continuous improvement
• Stay current with industry trends, best practices, and emerging technologies
• Support the implementation of solutions and ensure they align with business goals
• Perform other duties and special projects as assigned by management
• Deliver accurate and comprehensive documentation
• Ensure timely completion of deliverables and adherence to project schedules
• Maintain data accuracy and integrity across connected systems
• Demonstrate proactive communication with technical and business teams
• Identify and escalate challenges or risks promptly
• Contribute to continuous improvement initiatives

Requirements:

• Bachelor's degree in Business, Information Technology, or related field (or equivalent experience)
• Minimum 2–3 years as a Business Analyst
• Experience with case management systems or enterprise applications
• Experience with requirements gathering, process mapping, and data analysis
• Familiarity with Agile methodology and Scrum framework
• Experience developing and maintaining automated document templates using document automation and document assembly platforms
• Experience working with conditional logic, variable/data mapping, document assembly, and template testing/troubleshooting
• Experience with document automation and document assembly platforms
• Proficiency in SQL, data validation, and troubleshooting
• Knowledge of project management principles and practices
• Proficiency in Microsoft Office Suite, Excel, Visio, SharePoint, and ticketing/project tools
• Experience with system implementation, testing, and quality assurance
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams
• Detail-oriented with the ability to manage multiple priorities
• Certification in business analysis (CBAP, CCBA, or PMI-PBA)