Site Reliability Engineer

Raydar is a conversational AI company building voice agents for customer service. The Site Reliability Engineer will build and operate the platform supporting reliable AI products at scale, owning CI/CD, developer experience, observability, infrastructure, and agent harness engineering.

Responsibilities:

• Own and improve CI/CD pipelines, including caching, architecture, developer self-service, and deployment workflows
• Build developer tools and platform capabilities that reduce toil and help engineering teams ship faster
• Extend the agent harness, including continuous integration, sandboxes, guardrails, and validation for autonomous agents
• Operate Kubernetes-based cloud infrastructure and improve cost management, reliability, and observability
• Develop monitoring, alerting, and incident-response practices across logs, metrics, and traces
• Participate in an on-call rotation for core infrastructure; non-business-hours pages are rare

Requirements:

• Six or more years in software development enablement roles such as SRE, platform engineering, or DevEx
• Experience owning CI/CD platforms end to end, including caching, system design, and developer self-service
• Hands-on experience with TypeScript or Node.js, Python, Terraform, and Kubernetes; familiarity with Helm
• Practical experience with observability, including logs, metrics, tracing, monitoring, alerting, and incident management
• Understanding of LLMs and experience using AI development tools with sound judgment about where they help
• Experience on fully remote teams and the ability to pass a software-engineer-oriented technical screen
• This is a fully remote role for candidates based in Canada or the United States who can work U.S. time zones
• New visa sponsorship is not available; visa transfers may be considered for exceptional senior candidates
• Experience building platforms for autonomous AI agents, including harness engineering