Senior Managers, Digital Product Management

American Express is seeking Senior Managers, Digital Product Management to lead digital product development and technology platform initiatives. The role involves gathering business requirements and data, defining service and API requirements, executing product roadmaps, improving card member experiences, and prioritizing technology stack enhancements.

Responsibilities:

• Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap
• Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs
• Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers

Requirements:

• a Master's degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field
• 1 year of experience leading large-scale product development projects through all phases of the systems development lifecycle
• 1 year of experience with Product design and development
• 1 year of experience with business systems analysis, including requirements analysis and definition
• 1 year of experience with root cause analysis, developing business process flows, and designing, building, and testing application code
• 1 year of experience with presenting complex technical solutions to both technical and non-technical audiences
• 1 year of experience with leading and influencing development partners in a cross-functional environment
• 1 year of experience with Agile rapid application development
• 1 year of experience with data analysis using SQL and experience with Data Visualization and Analysis, ETL skills and tools, Graphql, Java, JIRA, Hive, and User Acceptance Testing (UAT)