Technical Product Manager

Tech9 is a software development company focused on AI-centered solutions, product strategy, UX design, cloud architecture, and AI. The Technical Product Manager will lead digital product initiatives for a veterinary health organization by managing the backlog, writing requirements, coordinating cross-functional teams, and overseeing delivery, releases, and continuous improvement.

Responsibilities:

• Lead execution of assigned product initiatives from planning through implementation
• Own the product backlog, prioritizing work based on business value, user needs, and technical dependencies
• Write clear user stories, acceptance criteria, business requirements, and product documentation
• Observe how the product is used in real-world settings and turn those observations, along with stakeholder needs, into actionable work for engineering
• Coordinate across multiple engineering, design, product, and business teams to deliver product enhancements and new capabilities
• Support product discovery, roadmap execution, and release planning for assigned products
• Evaluate technical solutions, third-party platforms, and system integrations, including how APIs and connected systems interact, to support product objectives
• Manage delivery milestones, risks, and dependencies for assigned initiatives
• Monitor product performance, analyze results, and recommend improvements based on data and user feedback
• Coordinate product releases, implementation activities, and post-launch validation
• Translate between technical and non-technical stakeholders, communicating progress, risks, dependencies, and delivery status
• Contribute to continuous improvement of product management processes and practices

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• 4+ years of experience as a Technical Product Manager, Product Owner, or in a similar technical product or program management role
• Strong, hands-on experience writing user stories and acceptance criteria
• Proven experience owning and prioritizing a product backlog
• Strong understanding of the software development lifecycle
• Experience working with APIs, system integrations, third-party platforms, and interconnected systems (engineering background not required)
• Ability to understand and manage a product end-to-end across its systems and user workflows
• Comfortable coordinating across multiple engineering, product, and business teams
• Excellent written and verbal communication skills, with a talent for translating between technical and non-technical audiences
• Familiarity with project management tools such as Jira, Asana, or similar
• Based in the United States (preferred)
• Experience with payment or credit card terminal integrations, particularly the software and integration layer connecting PIN pads and payment terminals to the broader application or platform (this is a major bonus, but not required)
• Experience using product analytics and user feedback to drive prioritization decisions
• Background in healthcare, veterinary, or other multi-location service businesses