Implementation Project Manager

FireMon delivers network security policy control for hybrid enterprises and is seeking an Implementation Project Manager. The role manages customer-facing professional services delivery projects, overseeing the customer journey from sales handoff through implementation and services handoff. Responsibilities include planning project lifecycles, managing risks and resources, coordinating internal teams, and ensuring solutions deliver customer value on or ahead of schedule.

Responsibilities:

• Manage simultaneous global projects for multiple customers ensuring timely implementations in accordance with best practices, policies, procedures and prescribed implementation methodology
• Plan, document and execute all phases of the project life-cycle including leveraging expertise in various project management functional areas including: Scope Management, Requirements Management, Timeline Management, Risk/Issue management, Communications Management, Priority & Dependency Management and the coordination of resources
• Build relationships at all levels of the customer to understand needs and drive time to value
• Promote change, continuous process improvement, and best practice adoption within both the business and technical team members
• Works in cross organizational fashion to formulate implementation level of effort estimates (LOE's) and Statements of Work (SOW's) with customers and future prospects
• Provide consistent and comprehensive updates to project stakeholders, including (at a minimum) to-date cost analysis, issue and resolution tracking, and communication with business lines and technology management
• Partner with internal teams (development, product management, sales, support and technical engineering) to overcome risks and drive Time to Value of our customers

Requirements:

• 3 or more years project management experience with a proven record of accomplishment of successfully delivering projects to senior executives/sponsors for Fortune 500 customers; experience working on and managing enterprise scale IT, Service Delivery, or similar projects or equivalent experience
• PMP Certification
• Bachelor's Degree in Business Administration, Computer Science, other related technical field, or equivalent experience
• Demonstrable flexibility and the ability to execute effectively in a fast-paced environment with competing priorities
• Strong negotiation, problem solving, risk management, prioritization, decision making and organizational skills
• Strong written and verbal communication skills, executive level presence and experience in communications facilitation
• Demonstrated success in a customer-facing role requiring a high level of individual responsibility, sound business judgment and large enterprise account management, including an aptitude for improving customer satisfaction
• A natural self-starter, with strong team building, conflict resolution and collaboration skills
• Maintaining reliable and predictable attendance with experience managing a high volume of activity, and a large number of projects, in a fast-paced growing organization. Ability to self-manage and prioritize
• Experience working within Network Security
• Spanish language skills