Project Manager

InsCipher provides compliance solutions that enhance reporting and tax filings for insurance industry customers. The Project Manager will lead cross-functional internal projects from scoping through completion, including process improvements, system rollouts, and multi-department initiatives, while maintaining plans, driving accountability, and communicating with stakeholders.

Responsibilities:

• Lead cross-functional projects of varying size and complexity, coordinating stakeholders, assigning tasks, and driving accountability while actively completing project tasks as needed, including routine operational work on smaller initiatives
• Partner with executive sponsors and department leaders to scope internal projects, defining objectives, deliverables, success criteria, constraints, and ownership before work begins
• Build and maintain project plans, including timelines, milestones, dependencies, resource needs, and roles and responsibilities, for projects ranging from quick-turn initiatives to multi-quarter, company-wide programs
• Drive projects to completion by tracking progress, removing blockers, managing scope changes, and holding cross-functional contributors accountable to their commitments and deadlines
• Coordinate project work across Customer Success, Filing Services, Accounting, Compliance, Product, Development, Sales, Finance, and other departments as applicable
• Balance larger, strategic initiatives with smaller projects that may require direct execution of routine project tasks to keep work progressing toward completion
• Communicate consistently and clearly with stakeholders across departments, tailoring status updates, risk escalations, and decision requests for audiences ranging from individual contributors to the C-suite
• Facilitate project kickoffs, working sessions, and status meetings that produce clear decisions and next steps, and document outcomes to maintain accountability and follow-through
• Identify, assess, and proactively mitigate project risks and interdependencies, escalating early when timelines, scope, or resources are at risk
• Maintain visibility into the internal project portfolio, helping leadership prioritize competing initiatives and balance capacity across departments
• Establish and continuously improve lightweight project management standards, templates, and tools that scale with the company’s growth
• Lead post-project retrospectives to capture lessons learned and apply them to future initiatives
• Required to perform other duties as requested, directed, or assigned

Requirements:

• 3+ years of project management experience leading cross-functional projects
• Proven track record managing multiple concurrent projects of varying size and complexity
• Demonstrated ability to operate as a hands-on project manager, balancing project coordination and stakeholder management with direct execution of project tasks as needed
• Proficiency with project management tools such as Jira, Monday.com, Smartsheet, or similar platforms
• Strong communication skills with the ability to work effectively with stakeholders ranging from individual contributors to executive leadership
• Strong organizational skills with the ability to maintain structure and momentum across multiple concurrent projects
• 4-year college degree in Business, Operations Management, or a related field
• preferably within a SaaS or technology environment
• PMP, CAPM, or Agile/Scrum certification
• Insurtech or surplus lines experience