VDI / Windows Desktop Engineer- Onsite

This role offers the opportunity to work alongside a senior end-user computing engineering organization delivering impactful VDI migration, engineering, and automation outcomes across a large, complex enterprise desktop estate.

Position Overview
This role supports the engineering, migration, and ongoing development of a large-scale enterprise virtual desktop environment. The team is migrating workloads onto Omnissa Horizon and needs engineers who can build, configure, troubleshoot, and improve Windows virtual desktop services.

Key Responsibilities
Engineer and support enterprise Windows virtual desktop environments using Omnissa Horizon
Support the migration and transition of workloads from existing VDI platforms to Horizon
Build, configure, and maintain Windows 10/11 virtual desktop images and associated desktop services
Engineer and optimize desktop images, profiles, policies, and application configurations
Configure and support Horizon components including Connection Servers, Horizon Agents, desktop pools, and associated infrastructure
Troubleshoot complex VDI issues across the Windows desktop, application, profile, authentication, and infrastructure layers
Support Active Directory, Group Policy, and Windows security configuration within the virtual desktop environment
Work with application, infrastructure, network, and security teams to resolve end-to-end desktop issues
Support application delivery, packaging, and deployment into virtual desktop environments
Automate repeatable desktop engineering and operational activities using PowerShell or equivalent tooling
Monitor and optimize VDI performance, stability, capacity, and end-user experience
Produce engineering documentation, operational procedures, and implementation plans

Required Qualifications
Strong hands-on experience in Windows desktop engineering, particularly Windows 10/11
Strong experience supporting and engineering an enterprise VDI environment
Experience with at least one major VDI platform, such as Omnissa/VMware Horizon, Citrix Virtual Apps and Desktops, Azure Virtual Desktop, or other comparable enterprise VDI technologies
Good understanding of VDI architecture and desktop delivery concepts
Strong knowledge of Active Directory and Group Policy
Experience with Windows image creation, configuration, optimization, and lifecycle management
Experience troubleshooting desktop performance, application, profile, and authentication issues
Strong PowerShell skills and an automation-first approach to engineering
Understanding of enterprise networking concepts relevant to VDI, including DNS, load balancing, firewalls, and remote-access connectivity

Preferred Qualifications
Hands-on Omnissa Horizon engineering experience
Experience migrating from Citrix to Horizon or between other enterprise VDI platforms
Experience with Omnissa technologies such as Workspace ONE UEM or DEX
Experience with profile-management technologies such as FSLogix, DEM, or Citrix Profile Management
Experience with application packaging and deployment technologies
Knowledge of F5, authentication/SSO technologies, and enterprise remote-access architectures
Experience with infrastructure automation, scripting, and configuration management