Job Title: Service Coordinator
Duration: 1 year contract (Potential to extend for a 2nd year. No FTE conversion)
Location: San Diego CA 92102
Duties:
Provides administrative support to a department or individual. Duties may include word processing, filing, faxing, answering phones, receiving and directing visitors, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail. May work on special projects. Strong communication skills and organizational skills are essential. Familiarity with MS Office required.
Day to Day:
Service Coordinator- assist customers with questions regarding jobs, scheduling jobs, working with the crews when they have questions, answering phones and emails on customer inquiries, issuing refunds, scheduling fielding calendars
Top qualities the HM is looking for: Customer service skills (previous phone experience a plus), willing to learn the role, and adaptability to change.
Some Notes on the Role:
-1 round of interviews with HM and supervisor
- 5 days a week onsite for training, and then 4 days a week in-office (Mon-Thurs) with Friday being remote
Education:
-Highschool diploma required