Senior Security Operations Center (SOC) Analyst

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers through technology-driven solutions. The Senior Security Operations Center (SOC) Analyst leads security incident investigations and mitigation, performs digital forensics, supports DLP and insider risk initiatives, mentors teammates, and improves security operations processes and capabilities.

Responsibilities:

• Manages security operations tasks independently and contributes to the design and implementation of security controls
• Incident Analysis & Handling: Triage alerts, investigate suspicious activity, lead incident response steps, and coordinate containment and recovery efforts
• Data Collection & Normalization: Make sure logs and security data are gathered correctly, cleaned up, and organized so the team can analyze them effectively
• Digital Forensics: Examine systems, files, logs, and network data to understand what happened during security events
• Mentoring & Training: Help newer analysts grow by sharing your experience, offering guidance, and running training sessions when needed
• Technical / Process Guidance: Assist team members with technical questions, tool usage, investigation methods, and established response workflows
• Shift Leadership: Act as the point person during your shift: manage workload, oversee investigations, ensure smooth handoffs, and support teammates. Participate in a rotating on-call schedule as required
• Innovation: Look for opportunities to improve processes, recommend new tools or automations, and help refine how the team operates
• Reviewing alerts and logs to identify potential threats or unusual activity
• Leading or assisting with active investigations and driving them toward containment and resolution
• Running forensic analysis on hosts, cloud workloads, or network artifacts to uncover root causes and timelines
• Collaborating with IT, cloud, engineering, or other security teams to gather data or take action on investigations
• Sharing insights with teammates, helping them troubleshoot difficult cases, or walking them through an investigation technique
• Updating documentation, writing reports, or summarizing incident findings
• Teaching something new to the team—maybe a tool trick, a technique, or a better approach to analysis
• Handling shift responsibilities like queue management, monitoring ongoing investigations, and tracking priorities
• Identifying process gaps or tools that could be improved and proposing better ways to do things
• Perform other tasks required by management as needed

Requirements:

• Bachelor of Computer Science, Engineering, Information Security, Information Technology, or 4+ years of equivalent experience
• 3+ years of enterprise level incident handling
• Ability to partner with enterprise teams within a cybersecurity context, leveraging diverse ideas, experiences, thoughts, and perspectives to improve the organization
• Effective oral and written communication skills with experience in cybersecurity technical process documentation
• Demonstrated cyber defense and information security passion, including commitment to maintaining technical proficiency
• Proven record of thought leadership via innovation and non-traditional solutions
• Fundamental understanding of IT Security practices/programs/tooling, with demonstrated examples of driving initiatives forwards
• Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future
• Advanced cybersecurity certifications (e.g., GCFA, GCIA, GNFA, GCTI, GREM, GCIH, GCFA, GPEN, OSCP, etc.)
• Cloud (AWS, Azure, GCP, etc.) certifications
• Proficiency in scripting and high-level programming languages (Python, PowerShell, bash, etc.)
• Functional knowledge of SIEM, SOAR, malware sandboxing solutions and related tools