Implementation Project Manager- Temp

ButterflyMX provides a platform for automating property access, operations, and security for multifamily, commercial, gated-community, and student-housing properties. The temporary Implementation Project Manager coordinates client implementation activities, maintains accurate project records, manages cross-functional communications and schedules, and supports invoicing, billing, and material tracking.

Responsibilities:

• Serve as the point of contact for internal teams regarding project backlog
• Validate project data with customers and/or partner installers to ensure accurate details and status to set up the project
• Define actionable next steps for projects while involving, aligning and managing relevant stakeholders across teams
• Maintain implementation project tracking record - update and track project details, and project is in Implementation Project Manager’s workflow for completion
• Prioritize work queues to ensure projects and communications are progressing
• Manage schedules, activities, and communications with cross functional teams
• Coordinate invoicing requests and validate billing/payment inquiries
• Communicate with internal departments (client success managers, technical teams, finance, and sales teams) and our customer to ensure a smooth and positive client service experience
• Stay informed on inventory and tracking of materials needed for projects

Requirements:

• Up to 1+ years of relevant work experience in a customer-facing role
• Foundational understanding of Project Management fundamentals
• Demonstrate a high level of accountability for your work
• Exceptional documentation and communication skills
• Proven track record of delivering results and working towards targets
• Prior experience working with email platforms and SFDC
• Highly organized with exceptional eye for detail
• Have strong attention to detail and can spot and correct errors
• Ability to work collaboratively and build strong cross functional relationships
• Know when to take ownership of a task
• Resilient and positive
• Self-motivated and proactive
• Thrives in fast paced, deadline-driven working environment
• You must have the authorization to work in the US to become an employee