Omnichannel Project Manager

Proclinical Staffing is seeking an Omnichannel Project Manager to lead complex technology initiatives. The role oversees end-to-end project delivery, coordinates cross-functional teams, manages integrated plans, and ensures effective integration across platforms, systems, data, and stakeholders.

Responsibilities:

• Lead the delivery of omnichannel technology projects from discovery through post-launch stabilization
• Develop and manage integrated project plans, milestones, schedules, and decision logs
• Break down broad capability goals into actionable phases, work packages, and measurable outcomes
• Coordinate efforts across data management, web platforms, customer engagement platforms, MarTech, analytics, privacy, and security teams
• Maintain a comprehensive view of how data, identity, consent, content, channels, and platform capabilities interconnect to support customer journeys
• Facilitate working sessions to clarify system roles, data handoffs, integration points, and ownership boundaries

Requirements:

• Background in business, technology, information systems, or a related field
• Experience managing cross-functional technology initiatives involving multiple systems, teams, and stakeholders
• Familiarity with APIs, system integrations, data flows, identity management, CRM, customer data platforms, marketing automation, and cloud-based solutions
• Proficiency in managing requirements, architecture, design dependencies, testing, releases, and operational handoffs
• Strong skills in JIRA, Confluence, project planning tools, agile methodologies, and executive reporting
• advanced degree