Staff Software Engineer, Data Engineering and Applied AI/ML

Moat is building an AI-powered system of record for the built environment and facility management. The Staff Software Engineer will own document processing pipelines and application data while developing applied AI/ML, backend, and data-driven features for maintenance, troubleshooting, warranties, and capital planning.

Responsibilities:

• Own document sourcing, parsing, model-specific extraction, and the shared product library that supplies data to customer assets
• Improve our use of LLMs, document layout, and images to extract complete maintenance procedures and warranty terms, with evidence tied to the right source and model
• Extend our evaluation tools and reviewed reference datasets. Compare approaches, catch regressions, and measure accuracy, processing cost, and reviewer effort
• Make background processing and human review work reliably together, including retries, re-extraction, and safe updates to approved data
• Build downstream features for troubleshooting, maintenance, warranties, and capital planning alongside the product team
• Set technical direction, break larger problems into useful releases, and help other engineers through design discussions and code review