Software Engineer I - Web Services

Cincinnati Children's is seeking a Software Engineer I to support software solutions that improve clinical, research, and business operations. The role develops, tests, documents, implements, and supports applications while contributing to projects and working in an Agile environment.

Responsibilities:

• Build, test, and manage simple software engineering needs
• Follow standards, direction from more seasoned engineers
• Comply with security standards and best practices
• Performance maintenance and enhancements on applications/systems
• Foundational knowledge Software Engineering tools, languages, practices and architectures, such as SDLC, Design Patterns, Source Code Management
• Develop understanding of core CCHMC clinical, business and research processes to help build appropriate data solutions
• Cultivate expertise in coding, developing, and platform management of CMS, DAM, Search and other web related systems
• Continue learning of industry tools, libraries, and practices
• Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support
• Adhere to change management policies and procedures
• Model outstanding customer service behavior, including timely and effective follow-up with customers
• Work with vendors when necessary to ensure CCHMC investments and requests are being adequately supported and enhanced
• Escalate support issues with urgency
• Take 24 hour call on a staff rotation
• Execute own project tasks with urgency and to a high level of quality
• Communicate status clearly and effectively using departmental project management tools
• Follow time-tracking and other project management requirements

Requirements:

• Bachelor's degree required
• No experience required
• Bachelor's degree in computer science, statistics, applied mathematics, data management, information systems, information science, or a related quantitative field
• Experience with modern web development technologies including React, SharePoint, CSS, HTML, JavaScript, Bootstrap, and Tailwind
• Experience and interest in working with CMS, DAM, Search and other web focused technologies