UI/UX Designer

Job Title: Senior UI/UX Designer

Work Locations: Chicago, IL 60661 / Peoria, IL 61629 / Broomfield, CO 80021

Work Model: Hybrid

Note: The role will require more frequent onsite presence in Peoria, IL.

Work Auth: All Visas accepted (No H1 and No Fake profiles)

Job Summary

We are seeking an experienced UI/UX Designer with strong expertise in designing complex digital applications and enterprise user experiences.

The ideal candidate will have hands-on experience with Figma, strong UX design fundamentals, and the ability to work independently with Product, Engineering, Business, and Architecture teams. This role will focus on designing intuitive, consistent, and user-centered experiences across applications and platforms while contributing to broader customer experience strategy and architecture.

Required Education & Experience

• Bachelor's degree with 8+ years of relevant experience, OR
• Master's degree with 5+ years of relevant experience
• Strong background in UI/UX design for complex applications or digital platforms

Required Skills

• Strong hands-on experience with Figma
• At least 3+ years of UX Design experience
• Experience with design tools such as:
  • Figma
  • Sketch
  • Other UI/UX design tools
• Ability to ask insightful questions and understand user/business needs
• Strong written and verbal communication skills
• Strong collaboration skills
• Ability to work autonomously with Product and Engineering teams
• Strong problem-solving and analytical skills
• Experience designing intuitive and usable interfaces
• Strong attention to detail
• Ability to work across multiple teams and stakeholders

Preferred Skills

• 3+ years of experience designing complex systems or applications
• Experience designing complete digital environments
• Experience with enterprise CX / UX strategy
• Experience creating:
  • Personas
  • Journey Maps
  • Storyboards
  • Service Design artifacts
• Experience working with technical architects, business analysts, product owners, and content/data teams
• Familiarity with customer experience architecture and design systems

Key Responsibilities

• Design and deliver high-quality, user-centered interfaces for enterprise applications
• Support the evolution of the overall Customer Experience (CX) portfolio, roadmap, and reference architecture
• Collaborate with cross-functional teams to drive CX strategy and design best practices
• Ensure consistency across applications, platforms, and customer touchpoints
• Participate in end-to-end project delivery across Product, UX, Engineering, Business, and Architecture teams
• Create and support concept designs, personas, journey maps, storyboards, and other experience design artifacts
• Translate user and business needs into clear, executable design solutions
• Identify UX issues and recommend practical improvements
• Work closely with business partners, technical architects, and data/content owners
• Support design decisions through strong communication and stakeholder engagement
• Help identify architectural or business changes required to deliver improved user experiences
• Stay current with evolving UX methodologies, tools, and design practices
• Contribute to reusable UX standards and consistent design patterns across products