Principal Product Manager (Technology)

DaVita Kidney Care is seeking a Principal Product Manager to lead product strategy and execution for its People Services Systems. The role focuses on product discovery, strategic partnership, roadmap prioritization, cross-functional delivery, governance, and measurable improvements to teammate and leader experiences.

Responsibilities:

• Set a clear product vision and strategy for People Services Systems, aligned to business goals and measurable outcomes (OKRs)
• Build and maintain a roadmap that connects People Services goals to prioritized product work (what we will do—and what we won’t do)
• Define success metrics, create a measurement plan, and use data + feedback to adjust priorities over time
• Partner with Research/Design and People Services to deeply understand user needs, pain points, and root causes (not just feature requests)
• Facilitate structured working sessions and design workshops that produce clear decisions, tradeoffs, and action plans
• Build strong, trusted relationships across People Services (and adjacent partners like IT/Engineering, Finance, Compliance, and Change/Comms)
• Bring an “outside-in” perspective—industry best practices, product thinking, and user empathy—to help leaders solve the biggest problems, not the loudest ones
• Create clarity in ambiguous spaces: align stakeholders on the “why,” define what good looks like, and drive decisions forward
• Partner with engineering/IT/outside supplies and delivery leaders to translate validated problems into product requirements, sequencing, and delivery plans
• Own backlog prioritization and tradeoffs; ensure teams stay focused on outcomes, not output volume
• Lead launch readiness: enablement, training/job aids, feedback loops, and post-launch measurement
• Manage product operating rhythms: quarterly planning, roadmap reviews, progress reporting, and stakeholder updates
• Own investment/value conversations for your product area (e.g., benefit sizing, tradeoffs, sequencing)

Requirements:

• 8+ years in product management (or closely related product leadership), including substantial experience leading discovery and shipping meaningful product outcomes
• Strong track record of partnering with business leaders and technical teams to deliver measurable outcomes
• Demonstrated strength in problem framing, prioritization, stakeholder management, and communication
• Experience facilitating working sessions/design workshops with clear outputs and decisions
• Experience with enterprise HR platforms and ecosystems (DaVita context includes platforms like Workday and People Services workflows)
• Experience in complex, regulated environments where privacy, risk, and controls matter