Data, Communications, and Policy Analyst

GovCIO provides technology solutions and digital services to the federal government. The Data, Communications, and Policy Analyst will support DHS ICE program management, strategic planning, policy review, data analytics, metrics generation, reporting, and executive tasking responses. The role will analyze data, develop dashboards and reports, coordinate with stakeholders, and support research and process improvement activities.

Responsibilities:

• Provide data analysis and communications support on an array of activities including , drafting responses to congressional correspondence, requests for information, unit specific taskings and documentation for senior leadership
• Pull data from data systems including but not limited to ServiceNow, MS SharePoint and MS Power Applications
• Use tools like Power BI to build data sets, dashboards, and responses to data specific taskings
• Build and maintain collaborative and strategic relationships with federal law enforcement managers and subject matter experts
• Quickly analyze, interpret, and convey complex and technical mission-related policies, procedures, and programs using clear and succinct language
• Track and report the progress of fluid and high-profile written tasks, subtasks, and reports
• Assist clients and team members with ad hoc requests including research, process improvement, and a variety of fast-moving special projects
• Collaborate with multiple stakeholders, such as mission leadership, external organizations, and other internal program teams to collect and compile information to ensure timely responses to requests and ad hoc assignments
• Facilitate the needs, issues, and challenges faced by the clients; perform gap analysis and recommend solutions
• Support to cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules
• Develop, gather and disseminate information and documentation among both customers and external stakeholders in support of the program

Requirements:

• Bachelors with 5+ years of work experience (or commensurate experience)
• Experience with Microsoft Power BI
• Experience working in a dynamic, quick turn US government environment
• Ability to attain and maintain DHS clearance (ship required)
• Ability to translate mission needs into tactical execution of visual artifacts, reports, taskings and overall policy analysis
• Excellent oral communication skills
• Strong problem-solving and organizational abilities
• Ability to work independently in an extremely fast-paced environment
• Ability to foster collaborative relationships with other team and external stakeholders
• Be flexible to change direction on a moment's notice while also tracking/executing tasks in progress
• Ability to think "outside of the box" while communicating or dealing with a variety of situations
• Possess clear understanding of the activities, roles, and responsibilities on large scale projects