Business Process Analyst

Eaton is an industrial company whose ES AMER MCO division supports construction digitalization initiatives. The Business Process Analyst will lead cross-functional efforts to optimize construction project lifecycle workflows, implement digital processes, manage change, and support technology improvements across multiple products.

Responsibilities:

• Business Process Optimization: Assess current design and configuration processes to identify inefficiencies, gaps, and opportunities for standardization, improvement and automation that focus on enabling Eaton as the basis of design
• Process Design & Implementation: Lead and support the implementation of standardized, scalable processes and digital workflows across multiple product lines to improve execution and adoption
• Change Management & Continuous Improvement: Apply change management and continuous improvement methodologies to drive successful adoption, compliance, and measurable business outcomes
• Project Management & Delivery: Partner with IT and other teams to execute project plans, documentation, and risk mitigation strategies to ensure timely delivery of high quality user and business solutions
• Cross Functional Collaboration: Partner with business leaders, subject matter experts, and remote teams to align priorities, resolve constraints, and deliver integrated solutions
• Digital Enablement & Measurement: Support digital initiatives through training, hands on enablement of key users, and collection of metrics to evaluate performance and inform continuous improvement

Requirements:

• • Bachelor's degree from an accredited educational institution
• • Minimum 5 years experience in electrical or construction industry
• • Minimum 3 years experience in digital capability development, sales, project management, commercial construction projects, customer support or digital customer experience
• • Relocation is not available. Candidates must currently reside within the United States to be considered
• • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc
• • Ability to collaborate digitally with global teams, build internal and external relationships to achieve project goals and drive change
• • Strong organizational skills – ability to manage the timely execution of multiple tasks and projects
• • Strong communication and presentation skills – both verbal and written with ability to create status reports and technical presentations to stakeholders
• • Demonstrated customer focused skills and behaviors
• • Knowledge of the construction project lifecycle including design and submittal processes
• • Change management and design thinking experience
• • Knowledge of design and engineering software: Revit / BIM, Enovia, Bluebeam, etc
• • Knowledge of Bidmanager/CPQ electrical equipment configuration
• • Knowledge of Salesforce
• • Knowledge of Autodesk suite of products including Autodesk's Forma
• • Knowledge of design thinking methodologies
• • Knowledge of Jira