Senior Product Manager, Connections Platform

Zillow is a real estate technology company that helps people navigate buying, selling, financing, and renting. The Senior Product Manager will lead product strategy and roadmap execution for the Connections Platform, partnering with cross-functional teams to deliver scalable, data-informed solutions, including lead services and agentic connection capabilities.

Responsibilities:

• Define and evolve product vision, strategy, and roadmap for the Connections Platform, aligning with company strategic priorities and customer needs
• Lead end-to-end product lifecycle — from discovery and requirements through launch, iteration, and optimization — using quantitative and qualitative insights to guide decisions
• Partner with teams across Zillow to understand their needs and translate them into clear product requirements and technical trade-offs
• Build prototypes, auditing and configuration portals, and more by leveraging AI tools such as Replit, Cursor, and Claude Code
• Analyze leads data and leverage AI tools to identify opportunities to improve our platforms and ultimately improve the customer experience
• Shape the future of agentic connections by building services that enable the next generation of lead nurturing, classification, and customer engagement
• Mentor less experienced product managers or peers on product discovery, prioritization, and execution best practices

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field
• 8+ years of product management experience, including experience in a platform-focused role
• Demonstrated experience defining product vision and strategy, managing roadmaps, and guiding features from discovery through launch in cross-functional environments
• Ability to understand and define API contracts, database schemas, and best-in-class pipeline architectures
• Proven ability to use data, AI tools, and experimentation to inform product decisions and drive measurable impact
• Experience building scalable products that anticipate future needs and serve a wide range of internal clients and use cases
• Strong communication and relationship-building skills to navigate and align diverse requirements across multiple teams
• Or an equivalent combination of education and experience
• Nice to have: experience with agentic platforms, data modeling, or lead management systems