Sr. Technical Product Marketing Manager, AI and AgenticOps

Cisco is transforming network operations for the AI era through technologies that connect networking, security, and observability. The Sr. Technical Product Marketing Manager will connect Cisco’s AgenticOps and AI Canvas strategy to modern network operations by developing technical positioning, demonstrations, use cases, collateral, and enablement programs. The role also partners with product and engineering teams, represents AgenticOps externally, and monitors competitive and marketing performance.

Responsibilities:

• Build and deliver technically rigorous product demonstrations, solution guides, white papers, and technical videos, that illustrate how Cisco AI operates seamlessly across networking, security, and observability environments. The key success factor is an understanding of networking operations team’s day to day job, combined with the ability to build dashboards with Cisco products that illustrate value to the user
• Define the technical product marketing strategy for Cisco AgenticOps and AI Canvas, translating complex architectural capabilities into clear, differentiated narratives and practitioner-focused use cases (such as automated troubleshooting, root-cause analysis, and cross-domain remediation)
• Partner directly with product management and engineering to validate product claims, ground launch narratives in technical evidence, and ensure outward messaging accurately reflects roadmap realities and customer proof points
• Equip sales teams, channel partners, and technical advocates with battlecards, competitive differentiation, discovery frameworks, and role-based conversation guides to accelerate enterprise adoption and pipeline growth
• Serve as a primary technical spokesperson for AgenticOps at Cisco Live, analyst briefings, webinars, and customer executive forums, while actively channeling direct practitioner feedback back into product strategy
• Monitor competing AI-ops and network management solutions to sharpen Cisco's competitive edge and measure technical marketing impact through content engagement, field adoption, and market perception

Requirements:

• Experience with multi-domain networking architectures such as Campus, Data Center, Cloud or similar and operational workflows using enterprise management observability tools such as Splunk, Meraki or similar
• Experience translating complex software architectures and AI capabilities into compelling technical messaging, practitioner use cases, white papers, and/or interactive demonstrations
• Experience with building network and security related dashboards, specifically using ThousandEyes, Splunk, and/or other observability products
• Technical presentation skills across network practitioners, enterprise customers, industry analysts, and/or executive leadership
• Experience driving technical marketing initiatives across matrixed product management, engineering, and/or go-to-market teams
• Bachelors and 8+ years of related experience, or Masters and 6+ years of related experience
• Extensive experience telling the Networking Product Story through demonstrations to customers in presales situations
• Demonstrated ability to develop practitioner-level use cases and connect them to executive outcomes such as operational efficiency, resilience, risk reduction, and workforce productivity
• Ability to form well-supported perspectives, influence without direct authority, and operate effectively in a rapidly evolving market