Principal DevOps Engineer

ZoomInfo is a Go-To-Market Intelligence Platform that provides AI-ready insights, trusted data, and automation to help businesses grow. The Principal DevOps Engineer will define cloud infrastructure strategy, lead cross-team architecture initiatives, build internal platforms, manage infrastructure, and own reliability, security, cost efficiency, and operational automation. The role also mentors senior engineers and partners with engineering and product leadership.

Responsibilities:

• Define the technical vision and multi-quarter roadmap for cloud infrastructure, aligned with engineering and business goals
• Lead architecture and design for cross-team initiatives, driving decisions through RFCs and design reviews
• Build and evolve internal platform products that make engineering teams faster and safer, and own their full lifecycle
• Deploy and manage infrastructure hands-on through infrastructure as code, across cloud and container platforms
• Own reliability for critical infrastructure: define SLOs, lead complex incidents, and drive postmortem actions to completion
• Drive cost efficiency and capacity planning across cloud providers
• Embed security, compliance, and policy as code into the platform by default
• Apply AI and agent-based tooling to automate operations and improve developer experience
• Mentor senior engineers, grow technical leaders, and set standards for code, documentation, and operations
• Partner with engineering leadership and product teams, influencing direction without direct authority

Requirements:

• 10+ years in infrastructure, platform, or SRE engineering, including experience operating at Staff or Principal scope
• Proven record of leading large, cross-team infrastructure initiatives from ambiguous problem to production
• Deep expertise in at least one major cloud (GCP or AWS) and working knowledge of a second
• Expert-level Kubernetes: designing, scaling, upgrading, and troubleshooting production clusters (GKE or EKS)
• Strong infrastructure as code practice with Terraform, including module design and state management at scale
• Strong software engineering skills in Go or Python, with a maintained production codebase
• Solid networking fundamentals: VPC design, routing, DNS, load balancing, service mesh (Istio or similar)
• Experience building observability at scale (Datadog, Prometheus, OpenTelemetry)
• GitOps and CI/CD experience (ArgoCD, Flux, or similar)
• Excellent written and spoken English, with the ability to explain complex tradeoffs clearly in documents and async channels
• Bachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications, training, or work experience
• Experience with AI/LLM platform infrastructure or agent-based automation
• Managed data services at scale (e.g. MongoDB Atlas, Cloud SQL, Kafka)
• Secrets management and policy as code (e.g. Akeyless, Vault, OPA)
• FinOps experience with measurable savings
• Experience in a globally distributed engineering organization