Senior Product Manager - API

Tekmetric is an all-in-one, cloud-based software company helping auto repair shops run smarter, grow faster, and serve customers better. The Senior Product Manager will lead product strategy, roadmap development, launches, and ongoing optimization for its SaaS platform, with a focus on API products, generative AI initiatives, customer research, and cross-functional collaboration.

Responsibilities:

• Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends
• Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users
• Combine a deep understanding of the problem space with generative AI solutions to help customers do their jobs better and faster
• Deeply understand our core users’ JTBD, concept testing, and usability testing into an iterative development process
• Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities
• Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability
• Build products with business outcomes in mind then measure if those outcomes showed up
• Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps
• Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively
• Define and drive the vision, roadmap, and go-to-market strategy for Tekmetric's API as a standalone product — including developer experience, versioning, and partner enablement
• Treat the API as a growth lever; identify integration opportunities with third-party platforms and partners, and work closely with sales and partnerships to expand the API ecosystem

Requirements:

• 5+ years in product management, preferably in enterprise-level software-as-a-service
• Demonstrated experience owning and shipping API products — including defining API contracts, working with developer audiences, and managing the full API lifecycle (versioning, deprecation, documentation, and partner onboarding)
• 2+ years of experience working with and delivering GAI or ML solutions to market
• A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution
• Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability
• Passion for constant optimization and improvement, with a steady focus on customer experience
• Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment
• Strong executive presence and excellent communication skills
• Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo)