Senior Software Engineer - Salesforce

MillerKnoll is a company focused on designing products and solutions for the good of humankind. The Senior Software Engineer – Salesforce will implement, configure, extend, and integrate Salesforce solutions while prioritizing user satisfaction, scalability, security, and business requirements.

Responsibilities:

• Develop Apex classes, Lightning components, and Visualforce to extend Salesforce to support business requirements
• Configure Salesforce solutions using point and click tools available on the platform (Workflows, Approval processes, Case management, entitlements, assignment rules etc.)
• Integrate with internal/external services using various Salesforce integration capabilities
• Collaborating with Salesforce team to validate business requirements and any considerations (security, scalability, limits)
• Integrating and maintaining business applications to Salesforce
• Adhere to Salesforce best practices and governor limits
• Document solutions for future reference and incident deflection
• Applies problem solving skills and executes solutions to problems independently
• Assist Product Owners in defining new features and translating technical requirements
• Clearly communicate status and open issues to development team and leads
• Performs additional responsibilities as requested to achieve business objectives

Requirements:

• Salesforce Sales/Service cloud product knowledge and at least 8 years of Salesforce development experience
• Proficient with user management, case management, API integration, reports/dashboards and the Salesforce development lifecycle
• Able to work independently
• Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members
• Familiarity with CI/CD pipelines and DevOps practices
• Familiarity with Experience cloud and Agentforce development
• Bachelor's degree in computer science or related field
• 10+ years of enterprise-level software development experience
• 8+ years of Salesforce cloud experience
• Experience implementing and developing in Apex, LWC, and Visualforce
• Experience integrating both internal/external services using Salesforce capabilities
• Ability to write, interpret, and critique technical specifications
• Ability to gather requirements and present solutions to stakeholders
• Salesforce Certified Platform Developer I/II, Salesforce Certified Platform App Builder
• Experience with AI/ML integrations or Generative AI is a plus
• Competency in other languages / development (JavaScript, SQL, REST/SOAP-based web services etc.)
• Demonstrates continued personal/professional development
• Active in the Salesforce community