Software Engineer, Infrastructure

Chime is a financial technology company that provides user-friendly tools and platforms to help members achieve financial progress. The Software Engineer, Infrastructure will support the Core Infrastructure team by automating operations, building self-service tooling, and designing and maintaining reliable, scalable, and secure cloud infrastructure. The role also partners with product development engineers and advocates for safe, reliable AI-enabled workflows.

Responsibilities:

• Automate everything, including scaling, monitoring, and operations
• Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang
• Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code
• Adapt new technologies to make Chime run as efficiently and reliably as possible
• Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology
• Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise
• Be a constant advocate and adopter of AI tools and evangelize agentic AI workflows in a way that is safe and reliable

Requirements:

• More than 2 years of cloud and Infrastructure experience
• Strong development experience in Ruby on Rails and Go Lang
• Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services
• Previous success in enabling effective partnerships and strong communication with other engineers and teams
• Experience managing Kubernetes clusters cloud hosted or self hosted
• Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security
• Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules
• Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components
• Familiarity with common monitoring, logging, and observability platforms
• Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform