Senior AI/ML Engineer, Applications & Automation

IMO Health is seeking a Senior AI/ML Engineer to build and operate AI models, agents, and workflow automation for clinical terminology and content operations. The role focuses on developing agentic and retrieval-augmented generation solutions, deploying them to production, and implementing monitoring, evaluation, security, auditability, and human-in-the-loop controls.

Responsibilities:

• Develop machine learning models, agents, and automation workflows for terminology management, content creation, mapping, and validation — evolving them from experimentation into scalable production systems
• Build agentic workflows that use LLMs, tools, APIs, knowledge sources, retrieval capabilities, and structured business rules to complete complex tasks
• Build and maintain retrieval-augmented generation solutions, vector and semantic search capabilities, and prompt and context-management strategies
• Partner with our data science team to understand, integrate, and productionize their existing agents, and bring your own model and agent development to the team's roadmap
• Own the deployment, monitoring, troubleshooting, and continuous improvement of AI workflows in production, including root-cause analysis and durable remediation of failures or unexpected outputs
• Design evaluation, testing, and observability practices for AI systems, and implement controls for auditability, explainability, and human-in-the-loop review in clinically sensitive workflows
• Develop cloud-based solutions using AWS services such as Amazon Bedrock, SageMaker, and Lambda, applying CI/CD, containerization, automated testing, and secure development practices
• Work closely with clinical, mapping, product, data science, and engineering partners to translate workflows into practical solutions — and help define where AI automation is appropriate, where deterministic logic is required, and where human review must remain