Senior Manager Software Engineering

Mercury Insurance is an insurance company seeking a Senior Manager Software Engineering to build and manage high-performing software engineering teams. The role oversees hiring, budgeting, roadmap delivery, system design, technical strategy, application security, process optimization, and continuous improvement across Mercury’s application systems.

Responsibilities:

• Build and manage highly motivated, high-performing software engineering team(s) by hiring strong talent, mentoring, and motivating the staff to support a few related business/technology areas, fostering a culture of continuous improvement, innovation, and excellence
• Drive budgeting and planning for their area of responsibility
• Collaborate with product managers to estimate effort, prioritize the roadmap, plan, and deliver prioritized roadmap items for their areas of responsibility
• Review and translate product requirements for their areas of responsibility into robust designs to ensure high-quality applications that are modular, configurable, maximize reuse, are fast, effective, user-friendly, secure, compliant, scalable, and maintainable
• Lead the team(s) hands-on to deliver new or improved features, addressing any impediments in delivering a high-quality solution for their areas of responsibility
• Collaborate with other teams and stakeholders as necessary to ensure an overall successful delivery of the intended functionality
• Review product requirements, design, and code to ensure the best quality and adherence to best practices. Ensure that all application system(s) for their areas of responsibility are secure, compliant, performing per expectations, and up to date on the tech stack
• Identify opportunities for system and process improvements
• Drive the implementation of new features, large refactors/migrations, as well as process changes. Leverage CI/CD and process optimization to improve time to market
• Stay up to date with the latest industry trends and technologies and drive the adoption of best practices within the team
• Assist in developing the technical vision, strategy, and innovation for Mercury’s application systems

Requirements:

• Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or other related fields Or equivalent combination of education and experience
• 10+ years of Software engineering experience with 5+ years leading and managing staff
• Proficient in building and managing a large, highly motivated, high-performing software engineering team(s) by hiring strong talent, mentoring, and motivating staff
• Experienced in hiring and developing strong next-level managers and leaders
• Proficient in project management tasks like estimating, planning, executing, tracking, and reporting progress
• Proficient in leading multiple engineering teams to deliver high-quality product solutions per roadmap on different technology stacks like mobile, web, backend, data, etc
• Experienced in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, are fast, effective, user-friendly, secure, compliant, scalable, and maintainable
• Proficient in leveraging technologies like APIs, messaging, data streaming, workflow, integration frameworks, microservices, containers, and cloud computing to implement best-in-class solutions
• Maximizing use of open-source libraries where possible
• Experienced in leveraging DevSecOps to improve engineering efficiency
• Experienced in leveraging analytics data and experimentation to design and implement or improve systems to be fast, scalable, and effective
• Experienced in leading parts of transformative initiatives like digital transformation, omni-channel system implementation, legacy system migration, cloud transformation, system optimization & modernization, product & services development, AI/ML adoption
• Excellent written and verbal communication skills and the ability to articulate complex technical concepts to non-technical stakeholders
• Strong ability to collaborate and influence cross-functional teams and stakeholders to address impediments and deliver desired results
• Experienced in championing operational excellence and best practices with a focus on quality, performance, scalability, maintainability, and observability
• Experienced in helping to drive technical strategy, vision, and innovation
• Master's Degree in Computer Science
• Experience leading customer-facing digital experiences across multiple surfaces or channels, ideally bringing together web, portal, and transactional flows into a unified customer journey
• Strong full-stack product engineering background with a track record of leveraging existing backend APIs, defining clean frontend-to-platform contracts, and building reusable frameworks or components that improve speed and quality
• Insurance domain experience is a plus; at minimum, deep experience building high-quality quote, purchase, service, or other customer-facing applications in complex, data-driven environments
• Proven ability to drive engineering best practices, operational excellence, and strong organizational discipline across teams, including establishing scalable delivery processes, raising quality standards, and building a high-performing engineering organization
• Experience in building software for P&C Insurance Business