AHAH Project-Based and Capital Partnership Program Manager (COM 3)

The Washington State Department of Commerce supports community and economic development, including affordable housing and homelessness initiatives. The AHAH Project-Based and Capital Partnership Program Manager manages supportive housing grant programs, contracts, budgets, compliance, risk assessments, training, technical assistance, and stakeholder relationships to expand permanent supportive housing capacity and quality.

Responsibilities:

• Utilize racially equitable and culturally appropriate practices to develop and maintain program goals, guidelines, policies, procedures, fund applications, and work plans in support of grants to fund providers of supportive housing
• Utilize racially equitable and culturally appropriate practices to develop and conduct competitive funding and procurement rounds
• Develop, negotiate, and monitor technical aspects of contracts with grantees and the public to meet program requirements, performance outcomes, and ensure accountability for funding
• Work closely with Commerce’s fiscal team, the AHAH-PSH Management team to develop and adjust program budgets, prepare and review monthly and quarterly reports and expenditures, determine where budgets are over and/or underspent, and reconcile expenditures with general ledger
• Work closely with the AHAH-PSH Compliance Team to perform risk assessment and monitoring, and to implement corrective action plans, if necessary
• Work closely with the PSH Fidelity team to evaluate program fidelity and make program-level corrections, as needed
• Work with Performance Manager to implement performance metrics, review housing data systems, analyze program performance and communicate performance results to internal and external stakeholders
• Assist with drafting legislation and representation at the agency level at professional, local, state, regional, or national meetings
• Respond to agency, legislative, and audit requests for information
• Make professional level decisions, recommendations, and provide program oversight
• Identify and promote best business practices and efficient program designs
• Provide training and technical assistance on the evidence-based practice of PSH to developers, housing providers, and property managers throughout WA State
• Contribute to the development of capital procurement applications or addendums, review and score capital PSH applications for the AHAH program in conjunction with other Housing Division units
• Support projects that plan to apply for funds in the AHAH account to acquire or construct PSH projects and provide connection and linkage to additional pre-development technical assistance resources
• Provide information and respond to technical assistance and data inquiries to internal and external agency partners
• Represent and present information on PSH, the office of AHAH, Commerce services and resources at local, state, regional or national conferences
• Support the development of legislative tracking and reporting by compiling data on training and technical assistance activities including the number, attendees, type, barriers/challenges and training topics
• Develop risk assessment and monitoring tools
• Evaluate program activities and monitor grant compliance by reviewing program fiscal and service delivery to ensure compliance and effectiveness
• Provide advanced technical level assistance and training to meet local agencies and program need and to ensure accountability for state funds

Requirements:

• Seven (7) years of combined professional level experience and/or education that involves community, trade or economic development with a focus in implementing or providing PSH using the Substance Abuse Mental Health Services Administration (SAMHSA) or equivalent model and:
• One (1) or more years (full-time equivalency) of professional-level experience must include developing and/or delivering training or presentations
• Lived experience with housing instability and/or experience navigating and receiving services from public systems such as homeless and housing services systems, foster care, the criminal legal system, or behavioral health system may substitute for one (1) year of education beyond high school equivalency and/or professional-level experience
• Ability to work well under stress and meet tight deadlines
• Proficient verbal and written communication skills to clearly and succinctly document and describe processes, procedures, performance measures, and results
• Ability to track, organize, and maintain individual workload timely and efficiently
• Proven ability to collaborate and seek out and utilize diverse perspectives in program and policy development
• Committed to continuous quality improvement on homeless housing program access and outcomes for people most impacted by homelessness
• Experience working in a policy, administrative, or direct service role to serve vulnerable individuals or individuals with disabling conditions experiencing homelessness or housing instability
• Demonstrated high level of interpersonal communication skills — two way communication, information sharing, gathering, and using stakeholder feedback
• Understanding of the intersection of race and gender as it relates to efforts to address homelessness
• Understanding of the drivers of homelessness/chronic homelessness and the role of trauma and its impact on individuals experiencing housing instability
• Experience in grants management, including monitoring budgets, developing grantee risk assessments, and/or performing compliance monitoring of contracts
• High level experience using computer and web applications, such as Excel, Word, Internet Explorer, and other applications and databases
• Strong ability to meet budget, grant, and reporting deadlines with high degree of accuracy
• Strong understanding of interpreting, writing, and applying detailed policies and procedures
• Experience analyzing data from homeless systems, ability to research, evaluate and draw conclusions from data and support recommendations with facts and analysis in alignment with rules, laws, policies and procedures
• Ability to research, evaluate and draw conclusions from data from the Homeless Management Information System (or similar client-level databases); support recommendations with facts and analysis; interpret and apply rules, laws, policies and procedures
• Familiarity and/or experience with state contracting procedures and systems
• Familiarity and/or experience working with or for Human Service oriented non-profit agencies
• Knowledge of specific housing and fiscal data systems, such as the Department of Commerce's Contracts Management System (CMS)