ServiceNow Architect

Title: ServiceNow Architect

Location: Columbus, OH (Must be already located in OH for onsite work)

Duration: 12+ Months Contract

Client: State of OH

Rate: $60-$70/hr on W2 (Max)

Visa: GC-EAD, TN, EAD

Interview Mode: Video


SUBMISSION REQUIREMENTS:

Need Genuine LinkedIn with profile picture- NO RECENT OR MULTIPLE LINKEDIN


Must have full educational details with University Name and year of completion in resume.

WITHOUT ABOVE MENTIONED PREREQUISITE RESUME WILL BE DEEMED AS FAKE.


Job Description


Key Responsibilities:

Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.

Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.

FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.

Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.

Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.

Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.

Required Qualifications:

Experience: 8+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.

Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service Portal).

Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.

CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector context.

Soft Skills: Ability to work onsite in Columbus, OH, and lead technical work sessions with diverse stakeholder groups.

Required Certifications:

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Implementation Specialist (CIS) - ITSM or ITOM preferred

ITIL v4 Foundations

Preferred Certifications:

ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)

Security+ or similar cybersecurity certification