Senior Technical Project Manager II

CDW is a technology solutions provider that helps organizations achieve their goals through technology. The Senior Technical Project Manager II leads strategic technology project delivery, coordinating planning, governance, Agile objectives, stakeholder engagement, risk management, roadmaps, performance tracking, and financial oversight.

Responsibilities:

• Lead strategic projects initiated by the SLT and approved by the Director of Portfolio Management
• Responsible for ensuring consistent development, execution and reporting in-line with department SOP and best practices
• Responsible for tracking the delivery of Agile objectives and communicating the in-process status to the portfolio team
• Enforce governance policies and materials to support consolidation across stakeholders
• Track metrics and KPIs across portfolios to report team performance, budget spending and benefit realization
• Manage the internal customer engagement process to align expectations with results delivery
• Manage the risk register for strategic programs and Agile release trains – work with the portfolio team to track and mitigate risks
• Responsible for the coordination and completion of the roadmaps for aligned functional and product teams
• Enhance the Release Train Engineer function to drive enhanced program performance (cycle time, burn up tracking, etc.) across business value streams
• Develop and support stakeholder communication processes for project-level status and other communication required to support successful delivery and management of business expectations
• Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution process, and taking corrective action as necessary
• Monitor financial delivery and issue management processes, escalating issues and variances to budgets where necessary

Requirements:

• Bachelor's Degree and 7+ years of technical project / program management with marketing, supply chain, sales or finance experience, OR 11+ years total Information Technology experience, to include 7+ years of technical project / program management with marketing, supply chain, sales or finance experience
• History of implementing or enhancing SaaS solutions for a Professional Services business
• Highly skilled in developing, publishing, and presenting executive level slide decks and reports. Expert knowledge is required
• Strong strategic and executional leader
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
• Demonstrated ability to prioritize across a wide range of efforts
• Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels
• History of building and maintaining productive working relationships
• Strong conflict resolution skills with the ability to be persuasive and hold partners and coworkers accountable
• Proficient in Microsoft Office applications
• Experience with Certinia for Professional Services, using ServiceNow for project management, SAFe (Scaled Agile for Enterprise), Business to Business marketplace and experience in the technology industry, a plus
• Master's degree in a related field, a plus
• Certification or progress toward certification, a plus