Product Manager

Verra Mobility is seeking a Product Manager to lead product strategy and execution for backoffice cloud data processing solutions. The role owns customer discovery, product roadmaps, cross-functional delivery, lifecycle management, and measurable business outcomes while partnering with product, operations, engineering, IT, sales, legal, compliance, and design teams.

Responsibilities:

• Lead continuous customer discovery, including interviews, ride-alongs, and data analysis, to validate problems and pressure-test solutions before committing to build
• Frame customer and business problems with clarity and evidence, ensuring the team works on what truly matters
• Define and maintain a prioritized roadmap grounded in measurable outcomes, rather than a feature wish list
• Balance user needs, business objectives, and technical feasibility, using sound judgment and solid product sense
• Partner early with Legal, Compliance, and Operations functions to shape viable solutions
• Own the problem end-to-end, make tough prioritization calls, document your reasoning and outcomes
• Partner closely with your technical lead and engineering team, creating context, removing ambiguity, and enabling the squad to move with speed and confidence
• Collaborate closely with your design lead to ensure solutions are not just technically sound but also user centered
• Write crisp, outcome-oriented briefs and acceptance criteria; avoid over-specifying implementation details, and focus on why the problem matters and what success looks like
• Leverage AI tools to accelerate discovery synthesis, documentation, and delivery workflows
• Share your approach to discovery and product thinking with peers, contributing to a growing product practice
• Develop a working understanding of how products drive revenue, retention, and operational efficiency for our customers
• Contribute to go-to-market strategy by informing pricing, positioning, and launch readiness in close collaboration with commercial teams
• Define and track success metrics that link customer outcomes to business performance
• Serve as the internal expert for your product area trusted by sales, operations, and leadership

Requirements:

• 3–7 years of product management experience, with a track record of owning outcomes
• Experience leading customer discovery and translating qualitative and quantitative insights into product decisions
• Ability to operate effectively in a cross-functional squad environment alongside engineering and design peers
• Experience in regulated or complex-domain industries, such as automotive, fleet, payments, fintech, or similar, with a demonstrated record of learning new domains
• Comfort working in and contributing to organizations evolving their product operating model
• Active use of AI tools to enhance productivity in day-to-day product work, such as discovery workflows, streamlining documentation, automating research, creating prototypes, and accelerating delivery
• Excellent written and verbal communication: you write clearly, tailor your message to different audiences, and tell a coherent product story
• Strong critical thinking and a bias toward evidence over opinion
• Knowledge of the transportation/smart mobility sector and road safety is a plus
• Familiarity with product tooling such as Aha!, Azure DevOps, JIRA, or comparable platforms
• Experience working with compliance, legal, or regulatory stakeholders in a multi-jurisdictional environment