Corporate Quality Manager - Projects and Programs

Novolex is a manufacturer of food, beverage, and specialty packaging serving multiple industries. The Corporate Quality Manager, Projects and Programs, leads enterprise-wide quality initiatives, strategic programs, and quality-related system deployments while supporting compliance, operational excellence, continuous improvement, and organizational capability development.

Responsibilities:

• Lead the development, implementation, and continuous improvement of corporate quality programs across all business units
• Manage strategic initiatives related to food safety and forestry certifications, regulatory compliance, supplier quality, and customer requirements
• Establish standardized processes, procedures, and governance frameworks that support consistent execution across locations
• Monitor program performance through key metrics and identify opportunities for improvement and risk reduction
• Serve as the corporate lead for quality-related systems implementations, upgrades, and enterprise deployments
• Coordinate cross-functional project teams to ensure successful adoption of new technologies, processes, and quality management system capabilities
• Develop implementation strategies, change management plans, and sustainability measures to achieve long-term program success
• Collaborate with IT, operations, and business stakeholders to define requirements and optimize system functionality
• Support enterprise Operational Excellence initiatives by applying continuous improvement methodologies and problem-solving tools
• Facilitate process improvement projects that enhance quality, efficiency, compliance, and customer satisfaction
• Lead root cause investigations and corrective action efforts for systemic quality issues
• Drive standardization and best practice sharing across facilities and business units
• Design and deliver training programs related to quality systems, food safety requirements, certification standards, compliance expectations, and continuous improvement methodologies
• Develop training materials, guidance documents, and communication tools to support enterprise-wide deployment initiatives
• Coach leaders and site personnel on quality principles, risk management, and process excellence
• Promote a culture of quality, compliance, and continuous improvement throughout the organization
• Support the management and maintenance of applicable certification programs, including forestry certifications, food safety standards, customer audits, and regulatory requirements
• Assist facilities in audit preparation, corrective action development, and issue resolution
• Monitor changing regulatory and industry requirements and recommend necessary program enhancements
• Ensure organizational practices align with corporate standards and external certification requirements
• Act as a trusted advisor to corporate and operational leadership on quality-related matters
• Lead highly complex, cross-functional projects with significant organizational impact
• Influence stakeholders across all levels of the organization without direct authority
• Identify emerging risks, trends, and opportunities that affect quality performance and operational effectiveness

Requirements:

• Bachelor's degree in Quality, Engineering, Food Science, Forestry, Manufacturing, Operations, Business, or related field required
• 8-12+ years of progressive experience in quality management, food safety, operational excellence, compliance, certification management, or related functions
• Experience leading enterprise-wide programs and complex cross-functional projects
• Proven experience implementing and deploying management systems, business processes, or enterprise software solutions
• Experience supporting or managing certification programs and regulatory compliance initiatives
• Strong understanding of Quality Management Systems, continuous improvement principles, and operational excellence methodologies
• Knowledge of food safety standards, certification programs, auditing practices, and regulatory requirements
• Exceptional project management and organizational skills
• Strong facilitation, presentation, and training delivery capabilities
• Ability to influence and drive changes across a large, geographically dispersed organization
• Excellent analytical, problem-solving, and decision-making skills
• Strong written and verbal communication skills
• Experience in manufacturing, packaging, consumer products, food production, forestry products, or related industries preferred