Salesforce Developer / Admin with IQVIA OCE Experience

Position Name: Salesforce Developer / Admin with IQVIA OCE Experience

Location: Remote Work

Duration : 6 -12 Months

Key Skills:

CRM and customer service: Salesforce, IQVIA OCE, Service Cloud, and Five9

Commerce: Salesforce B2B Commerce Visualforce storefront (CloudCraze) and the customer-facing portal

Loyalty: B2B and B2C loyalty programs

Integrations: ERP and web platforms

Service management: ServiceNow for incident management and knowledge documentation.

Required

10+ years of experience supporting or administering Salesforce in a commercial or sales operations environment, including at least two years in a Level 2 support or administrator role

1. Candidate should have exp. In both Salesforce Admin & Development
2. Candidate should be Salesforce Admin certified
3. Commerce cloud experience required
4. CloudCraze is part of Salesforce Commerce cloud
5. B2B/B2C experience good to have