Software Engineer (Remote - US)

TixTrack creates ticketing solutions for performing arts and cultural institutions through modern technology, simple design, and customer-focused innovation. The Software Engineer will build and improve the nLiven platform across frontend and backend systems, develop tested features, fix bugs, and collaborate with Product, Design, and engineering teams.

Responsibilities:

• Build features and fix bugs across the stack, from well-defined tasks to features you own from design through production, working closely with Product Managers, Designers, and other engineers
• Write clean, readable, maintainable code, with automated tests as part of every change
• Work confidently in existing codebases: read before you change, follow established patterns, and make small, safe changes that get reviewed early
• Understand the customer problem behind your work by partnering with Product and Design
• Participate in code reviews by acting on feedback, asking questions to learn, and giving clear, constructive feedback to others
• Follow the team's coding standards and best practices, and suggest improvements where you see them
• Investigate and fix bugs and performance issues, pulling in senior engineers when a problem needs a wider view
• Build with security in mind, including input validation, authorization checks, and error handling
• Add logging, monitoring, and tests to the features you build, and use what they show to improve them
• Pair and mob regularly with teammates to build skills, share context, and help newer engineers get up to speed
• Update technical documentation, such as API contracts and design notes, when your work changes how something behaves
• Contribute to architectural discussions, bringing perspective from the code you work in day to day
• Point out friction in tooling, docs, CI/CD workflows, or team processes, and help fix it
• Take part in production support and incident reviews alongside experienced teammates

Requirements:

• You're curious about how things work and eager to keep growing, whether that means picking up a new language, learning an unfamiliar part of the codebase, or taking on a bigger piece of work
• You take pride in quality. You write tests, make small and safe changes, and try to leave code better than you found it
• You communicate clearly and ask questions early. When you're stuck, you say so, and when you make a technical decision, you can explain why
• You value feedback and collaboration, whether it's a code review, a pairing session, or working with Product and Design to understand the problem behind the work
• Bachelor's degree in Computer Science, Engineering, or a related field
• Professional software development experience:

• Level 1: Up to two years. Internships, co-ops, and substantial personal or open source projects count

• • Level 2: Two or more years of full stack development in a SaaS or technology-driven environment
• Experience building with a modern frontend framework (Angular, React, or Vue)
• Back-end or API development experience. .NET Core is ideal, but a similar stack plus a willingness to learn .NET works too
• Knowledge of SQL and relational databases, with data modeling experience for Level 2
• Experience with automated testing. Level 2 candidates should be writing unit and integration tests as part of everyday development
• Comfort using Git for version control
• A solid grasp of computer science fundamentals
• Curiosity and a strong desire to learn, including picking up new languages, tools, and parts of the codebase
• Strong problem-solving skills and attention to detail, with a methodical approach to debugging
• Clear communication: you ask questions early, flag blockers, and can explain what you've tried and why
• Openness to feedback, and a habit of learning from code reviews, pairing, and mistakes
• Ability to work independently on your own tasks, with good judgment about when to ask for help
• Solid time management, keeping your work moving and teammates updated while balancing multiple priorities
• Experience with C# or .NET Core
• Unit testing JavaScript or Vue components
• Azure, GitHub Actions, or Terraform
• Observability tools such as Datadog
• Payments integrations such as Stripe
• Familiarity with Agile ways of working