Chief of Staff, Acquisitions Project Manager, Business Cards & Payments (Remote-Eligible)

Capital One’s Business Cards & Payments organization serves small business customers through a builder-oriented, high-quality approach. The Chief of Staff and Acquisitions Project Manager will support the Head of Acquisitions and Leadership Team by driving strategic priorities, executive support, team culture, communications, events, and operational excellence.

Responsibilities:

• Strategy support: Partner closely with the LT to drive the forward leaning direction for the team and create a cross functional view of the destination. Facilitate the creation of presentations that articulate the strategy to key internal and external stakeholders
• Executive support and team culture: play an integral role in enhancing our intentional, team-oriented organizational culture and facilitate a management system to ensure organizational effectiveness; Lead initiatives to address associate engagement strategies
• Communications: Ensure alignment across the organization through strategically designed updates around strategy and progress, often in partnership with the communications team and CoS office
• Event Architect: Partner closely with field effectiveness colleagues to ensure streamlined orchestration of activities such as LT meetings, Offsite planning, All Hands Events, and LT events
• Operational Excellence: Support and in some cases lead moderate to large horizontal priorities and special projects across the team; Ensure the right metrics are in place to track and manage priorities, outcomes, risks, budgets, and etc

Requirements:

• Proven ability to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda
• Highly collaborative; has excellent communication skills which are essential for interacting and communicating with key stakeholders to manage, inform and influence outcomes. The stakeholder ecosystem is broad and includes Finance, Human Resources, Product, Risk, Communications, Operations, and Marketing
• Strong project management and organizational skills, with an understanding of, and appreciation for, how the sales and client management “field” operates
• Highly-motivated, self-starter who can work autonomously and can independently take initiative
• Proven ability to lead moderate sized cross functional teams to drive complex projects and programs by providing strategic direction
• Proven experience in operating with discretion when handling highly sensitive issues
• Bachelor's Degree or military experience
• At least 4 years of experience in Project Management or Process Management
• At least 4 years of experience building and influencing strategy
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position
• Master's Degree
• 3+ years experience in a sales or client management role
• 3+ years of experience serving in a Chief of Staff or Project Management role in a large, complex and matrixed organization