Sr. Intelligent Automation Engineer

Docusign provides intelligent agreement management and automation solutions that help organizations create, commit to, and manage agreements. The Senior Intelligent Automation Engineer will help scale enterprise-wide intelligent automation capabilities by designing, building, operating, and supporting resilient agentic AI and automation solutions. The role partners with business and technical stakeholders, leads automation architecture and proof-of-concepts, and ensures platform performance, security, compliance, and long-term stability.

Responsibilities:

• Partner with cross-functional teams (business stakeholders, product managers, enterprise architects, security) to define automation roadmaps and source use cases
• Architect end-to-end automation solutions across the software development lifecycle (SDLC), from requirements gathering to coding to deployment and support
• Review technical designs, estimates, and solution feasibility
• Provide hands-on coding/ technical support during US PDT hours including month end and quarter ends
• Maintain and evolve the automation platform roadmap in partnership with business stakeholders and delivery partners
• Oversee Intelligent Automation platform performance, solution maintenance, and reporting hubs
• Own design principles, architecture standards, and coding best practices for the AWS, Slack, GEAP, UiPath/Power Automate platform
• Manage technical infrastructure setup for new capabilities in Agentic and UiPath Platform
• Set up monitoring and alert mechanisms
• Ensure compliance with enterprise security, architecture, and governance standards
• Ensure long-term stability and effectiveness of automation solutions
• Enforce coding standards, security practices, and compliance requirements
• Manage multiple priorities in a fast-paced environment seamlessly
• Manage Quarterly and yearly Internal/External Audit, ITGC, User Access review tasks
• Explore and integrate hyperautomation technologies including AI/ML, intelligent document processing, and process mining
• Lead proof-of-concepts for new automation capabilities and platforms
• Communicate technical findings and solution recommendations effectively using presentations and visualizations
• Stay ahead of industry trends and continuously upskill through certifications and training