Senior Product Manager, Consumer Payments

Affirm provides clear, predictable payment solutions that help people pay over time without hidden fees or surprises. The Senior Product Manager will improve consumer payment experiences, increase payment success, and define safe, cost-effective payment processing in collaboration with Product, Engineering, Analytics, Finance, Design, and Partnerships.

Responsibilities:

• We are looking for a curious, collaborative Senior Product Manager to improve how customers pay with Affirm
• Focus on the customer, uncovering where paying breaks down through research and data, and sharing those insights across the team
• Create new payment experiences that make repaying easier, working with Design and Analytics from discovery to launch
• Design and run experiments that improve conversion, payment success, and cost
• Shape how payments are processed safely and cost-effectively, weighing performance and risk
• Be a trusted partner to Product, Engineering, Finance, Design, and Partnerships, exploring new opportunities together, evaluating their impact, and defining sequencing
• Drive an ambitious roadmap that delivers customer and business outcomes by identifying the highest-impact bets and presenting strategy to senior leaders

Requirements:

• 5+ years of product management experience
• Analytical rigor: you are comfortable in the data and use experiment results and customer research to make product decisions
• Curiosity about customers: you have strong instincts for where an experience breaks down and the drive to fix it
• Experience holding informed conversations with engineers about how systems work and the tradeoffs they carry
• A track record of taking products from discovery through launch and iteration, including turning ambiguous or conflicting inputs into a clear plan
• Clear communication and influence: you explain tradeoffs well and build trust and alignment across Product, Engineering, Finance, Design, and Partnerships, including senior leaders, without needing formal authority
• Bonus points for experience in payments, fintech, or e-commerce