Sr. Product Manager, Growth

Clarvos is seeking a Senior Product Manager, Growth to own the strategy and execution of product-led growth across the customer lifecycle. The role focuses on improving acquisition, activation, retention, renewal, upsell, expansion, funnel performance, experimentation, and customer revenue outcomes through close cross-functional collaboration.

Responsibilities:

• Own the end-to-end growth product strategy and roadmap across acquisition, sign-up, onboarding, activation, engagement, retention, renewal, upsell, and expansion
• Define the growth model, north-star metric, funnel stages, leading indicators, targets, and operating cadence required to improve customer and revenue outcomes
• Instrument the customer funnel and establish reliable event definitions, dashboards, cohorts, and attribution methods in partnership with Data and Engineering
• Identify the highest-impact growth constraints through quantitative analysis, customer research, behavioral data, support themes, and commercial feedback
• Develop a prioritized experiment portfolio with explicit hypotheses, target segments, success measures, guardrails, sample-size considerations, and post-test decisions
• Lead rapid experimentation across onboarding, education, feature discovery, pricing and packaging, upgrade prompts, lifecycle journeys, and re-engagement experiences
• Reduce time-to-value and early-life churn by improving the path from account creation to the first successful campaign and repeat product value
• Build product-led and assisted expansion experiences that increase subscription upgrades, add-on adoption, cross-sell, and customer lifetime value without degrading trust or product experience
• Develop churn-prevention capabilities using health signals, cohort behavior, cancellation reasons, product usage, and predictive indicators of disengagement or renewal risk
• Own detailed product requirements, user stories, acceptance criteria, edge cases, rollout plans, and measurement plans for growth initiatives
• Partner closely with Engineering and Design throughout discovery and implementation, making informed scope and technical tradeoffs while maintaining a high quality bar
• Work with Marketing, Sales, Customer Success, Support, and Finance to connect acquisition sources, product behavior, assisted touchpoints, retention, expansion, and revenue performance
• Create customer segmentation and cohort strategies that enable relevant onboarding, recommendations, lifecycle experiences, offers, and upgrade paths
• Establish structured learning loops that turn experiment results, customer evidence, and operating data into roadmap and go-to-market decisions
• Communicate growth strategy, priorities, tradeoffs, experiment results, risks, and realized business impact clearly to executive and cross-functional stakeholders
• Operate with startup urgency and resourcefulness, personally performing the analysis, discovery, requirements development, validation, and launch work needed to deliver outcomes

Requirements:

• 7 or more years of product management experience, including meaningful ownership of growth, product-led growth, monetization, lifecycle, or customer-retention products
• Demonstrated success driving measurable growth at an early-stage startup, including building or materially scaling a growth motion with limited resources and ambiguity
• A quantified record of improving churn, retention, activation, funnel conversion, upsell, expansion, or customer lifetime value through shipped product changes
• Hands-on experience defining funnels, instrumenting events, analyzing cohorts, diagnosing drop-off, and translating findings into product strategy and experiments
• Strong experimentation discipline, including hypothesis development, prioritization, A/B or multivariate testing, guardrail metrics, result interpretation, and follow-through
• Experience owning the full product lifecycle from customer discovery and business case through requirements, launch, measurement, and iteration
• Strong commercial and financial judgment, with the ability to connect product decisions to recurring revenue, customer acquisition economics, retention, expansion, and lifetime value
• Experience partnering deeply with Engineering, Design, Data, Marketing, Sales, Customer Success, Support, and Finance in a fast-moving environment
• Excellent product requirements, prioritization, roadmap management, analytical communication, executive communication, and stakeholder-management skills
• Demonstrated ability to operate as a self-starter, create structure from ambiguity, make decisions with imperfect information, and combine strategic ownership with hands-on execution
• Experience in B2B SaaS, MarTech, AdTech, AI, analytics, or another recurring-revenue software business serving SMB customers
• Experience with self-serve, sales-assisted, or hybrid growth motions and with multiple subscription tiers, usage limits, add-ons, or expansion paths
• Working proficiency with SQL and product analytics or experimentation platforms such as Amplitude, Mixpanel, PostHog, Looker, Optimizely, or comparable tools
• Experience with lifecycle messaging, in-product education, personalization, recommendations, pricing and packaging, or cancellation and win-back experiences
• Experience developing customer health, renewal-risk, propensity-to-upgrade, or next-best-action models with Data Science or Analytics teams
• Experience applying AI or automation to improve customer onboarding, campaign creation, recommendations, support, or growth operations