Junior Business Systems Analyst - Accounting & Financial Systems

RGP is a global provider of on-demand talent, consulting, and outsourced services that helps organizations improve how work gets done. The company is seeking a Junior Business Systems Analyst to support accounting, finance, tax, ERP, and financial applications by investigating issues, troubleshooting data and processing errors, configuring systems, and supporting close activities. The role also involves testing, documentation, user collaboration, and escalation coordination with IT and vendors.

Responsibilities:

• Investigate application issues and errors reported by Accounting, Finance, and Tax teams
• Review system queues, transactions, files, and data to identify the root cause of issues
• Troubleshoot missing data, incorrect product codes, blank files, failed uploads, reconciliation issues, and other processing errors
• Review accounting impacts and understand how debits, credits, and financial data should flow through the system
• Configure system parameters, mappings, rules, and other application settings
• Work closely with business users to gather information, validate expected results, and resolve issues
• Partner with IT and vendors when issues require escalation or technical fixes
• Support month-end, quarter-end, and year-end close activities
• Assist with testing, QA/UAT, defect investigation, and validation of system changes
• Maintain clear documentation of issues, findings, configuration changes, testing evidence, and resolutions
• Learn multiple applications through a structured rotation and become a subject-matter expert in assigned systems

Requirements:

• Accounting, Finance, or related educational/background experience
• Experience supporting, implementing, configuring, or testing business/financial systems
• Understanding of basic accounting concepts, including debits, credits, reconciliations, and financial data flows
• Strong analytical and troubleshooting skills
• Ability to investigate an issue and identify the underlying cause rather than immediately escalating it
• Comfortable working with data, files, interfaces, system configurations, and application workflows
• Strong written and verbal communication skills
• Excellent documentation skills and attention to detail
• Self-starter who takes initiative and is comfortable working with incomplete information
• Comfortable operating in the “gray,” asking the right questions, making reasonable assumptions, and validating them with the business
• Strong interpersonal skills and the ability to work effectively with Accounting, Finance, Tax, IT, and external vendors
• Experience with ERP, accounting, reconciliation, financial close, or other business applications is highly preferred
• Exposure to QA/UAT or testing tools such as QTest is a plus