Inside Sales Representative Manager

Pekin Insurance is an insurance company seeking an Inside Sales Representative Manager to drive new business growth through partnerships with independent agents across multiple states. The role provides sales coaching, virtual training, consultation, relationship management, sales analysis, and strategic support across Commercial Lines, Personal Lines, and Life Insurance.

Responsibilities:

• Drives new business growth in Commercial Lines, Personal Lines, and Life Insurance through strategic partnerships with assigned agents
• Builds productive relationships with our Core agents and develop customized action plans to improve sales performance
• Conducts virtual one-on-one coaching sessions to identify sales opportunities, overcome obstacles, and improve closing ratios
• Plans and facilitates engaging virtual group training sessions focused on sales techniques, product knowledge, prospecting, cross-selling, and business development
• Analyzes production reports and sales metrics to identify growth opportunities and prioritize outreach
• Promotes cross-selling strategies that increase client retention and overall policy growth
• Collaborates with underwriting, marketing, and internal sales teams to support agency success
• Maintains regular communication with assigned agencies through phone calls, video meetings, and email outreach
• Assists agents with sales planning, pipeline development, prospecting strategies, and account rounding opportunities
• Stays current on insurance products, market trends, carrier programs, and state-specific regulations across assigned territories
• Documents activities, sales opportunities, and follow-up actions within Salesforce
• Meets or exceeds established sales growth, activity, and production goals
• Supports agents located across multiple states
• Limited travel may be required for agency visits, conferences, or sales meetings
• Performs other duties as assigned

Requirements:

• Associate's degree in business, marketing, insurance or related field, or equivalent experience
• Typically requires 7+ years of experience in sales, agency development, business development or underwriting experience
• verbal, written and presentation communication
• Commercial Lines, Personal Lines, and/or Life Insurance sales and/or underwriting
• consultative selling and relationship-building skills
• organizational and time management with the ability to manage multiple priorities
• use video conferencing platforms to conduct virtual presentations, webinars, online training or coaching
• analyze production data and translate insights into actionable sales strategies
• Microsoft Office software
• CRM platforms
• Applicants must be authorized to work in the U.S. without sponsorship now or in the future
• Bachelor's degree preferred
• Experience working with independent insurance agencies
• Multi-state insurance experience
• Agency management or sales coaching experience
• Chartered Life Underwriter (CLU) or Life Underwriting Training Council Fellow (LUTCF) preferred