Lead Machine Learning Engineer

ASAPP delivers AI-powered customer experiences and builds agentic AI systems for customers at scale. The Lead Machine Learning Engineer will design and own evaluation frameworks for agentic and LLM-based architectures, translate research into production-grade ML systems, collaborate across teams, and mentor engineers.

Responsibilities:

• Design and development of ML evaluation systems for agentic and LLM-based architectures
• Translate research ideas into production-grade ML systems with measurable impact
• Partner closely with Research, Product, and Platform teams to productize experiments into robust AI solutions
• Stay current with advancements in ML, NLP, and LLM systems, contributing actively to technical discussions across teams
• Mentor and support other engineers through design reviews, feedback, and knowledge sharing