The Level 1 Technical Operations Technician provides first-line technical support for retail locations, distribution centers, and corporate facilities. This role is responsible for troubleshooting hardware, software, network, and peripheral issues; performing equipment installations and replacements; supporting store technology projects; and ensuring high operational uptime. The technician acts as the primary field resource for routine technical problems and escalates more complex issues as needed.
This role offers the chance to work in a dynamic, field-based environment supporting a variety of retail locations. It provides opportunities for travel within a designated territory, with support for accommodations and reimbursement for travel expenses. The position offers competitive compensation, including overtime possibilities, and the ability to develop technical skills through diverse support responsibilities. You will contribute to high operational uptime and customer satisfaction while supporting key technology refresh initiatives.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
